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Reviewed 7 November 2018

We stayed at this hotel for 1 night and upon our request Hotel upgraded us to Deluxe room with Runway View. The one of the advantage and beauty of this hotel. There is direct connectivty from Airport to Hotel and Hotel is just at walkable distance.

Room tip: Try to get Runway view room if they Front Desk is ready to offer it at no extra charge else you havwe to pay additional HK$500.
Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank RKGupta_blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 14 November 2018

Dear Guest,

Thank you so much for sharing your stay review with us. We are delighted to learn that you have enjoyed the hotel location very much and your check in service experience that lead you to a room with a panoramic view of the airport runway. Your positive feedback will act as encouragement for our staff to make a difference in terms of high quality added service to exceed guest expectations.

Thank you once again for sharing that with us. We look forward to having you back at the Regal Airport Hotel in a not too distant future.

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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Reviewed 6 November 2018

Magnificent airport hotel, a few minutes undercover walk from arrivals hall giving you full access to airport facilities and transport to Hong Kong but keeping you close for early morning flights. I booked a early checkin ( 9 am) to match my early arrival. Fast wifi included. Good restaurants at the hotel (or you can go to the airport for shopping and restaurants). Comfortable room as well.

Room tip: If arriving early book “The Gift of Time” so you can check in early.
Date of stay: October 2018
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank N_P_Burgess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 14 November 2018

Dear Guest,

Thank you so much for the outstanding review! We are delighted to learn that you had found key issues to your satisfaction during your recent stay.

We will be most honored if we could once again be of service to you on your next visit.

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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Reviewed 6 November 2018

Stayed for 1 night only.
Excellent Location: - 5 - 8 minutes to the reception area.
Connected by a covered Path way with walkators.
Room is quite big and cozy.
Wished they have invested on bidets.
A/C vent is clean and A/C is cold.
Sound proofing is excellent you will not hear any Aircraft taking off or thrust reversing.
Room is a bit pricey.

Room tip: View of the Runway is a bit pricey
Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank trent777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 14 November 2018

Dear Guest,

Greetings from the Regal Airport Hotel! Your shared comments and suggestions are warmly acknowledged, as they are indeed relevant to us for our continuous efforts to exceed guest expectations and helps us to outline better and competitive pricing decisions.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Regal Airport Hotel.

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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Reviewed 2 November 2018

Booked a standard room for one night as I had a flight early the next day. I was extremely disappointed with the room. I was told that the room was a non-smoking room, but upon entering my room it stank of cigarettes and smoke - the ventilation seems to be very poor and the smell permeated all my clothes! Even with the air conditioning on full blast, you could still smell it, and it really affected my quality of sleep (I was not able to rest at all - even though I was only in the room for a couple of hours - checked out very early around 4am). I felt like I was constantly breathing in old smoke - not very pleasant!

I will definitely not be recommending anyone to book the standard rooms as the quality leaves much to be desired. The rooms themselves are very dated, and you can get much better hotel rooms in Hong Kong for less price. For example, the bathroom was extremely old and had mould growing on the sides. Unlike other hotels in Hong Kong, it is quite easy for non-guests to walk into the room levels as there is no need for room cards to access other floors (a security feature which I think this hotel is lacking).

The main redeeming factor is that the hotel is very conveniently situated next to the the airport (walking distance). The facilities (gym and swimming pool), were of a decent standard and generally clean, and the Chinese restaurant has great food. I would probably not stay again next time and will either just get a taxi from a hotel in central Hong Kong, or look for other alternative options!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank npo s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2018

Used to stay the other hotel but Regal location cannot be beaten by any. From Arrivl hall, it is only 5 mintues walk - easy toc carry bags etc, A bit pricy but room is spacious and there are many restaurants in the same building. In the morning, there shouldn't be no hustle, which is good to predict fairly exactly when need to check-out and exit from the place.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Garga2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 5 November 2018

Dear Guest,

Thank you so much for such a devoted and faithful review. It's fantastic that we have your continuous support. We will be delighted to welcome you back to our hotel very soon!

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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