I hate to write a bad review because all the staff are so nice & friendly but the main problem was that they can only communicate minimally in English. They only provide shampoo & body wash (supposed to use as soap) in dispensers, and mine broke, but I didn't know how to tell them that my dispenser was broken. A bigger issue was that when taking a shower, the water will automatically turn from cold to scalding hot to cold, and I had to adjust all throughout my shower, which didn't prevent me from almost being scalded! Not very relaxing after a long day in Hong Kong.
On a positive note, their air conditioning was high-tech and you can temperature control it to the exact temp you want:-)More
Hotel ICON Official Website
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