Above and beyond service. We were upgraded to an executive room (top floor) due to my Diamond status. The staff took care of our luggage at check-in and prepared a fruit bowl + Evian water in the room. We came back later at night to find that they had completed (unprompted) turndown service in the mean time. Quite a pleasant surprise. The “sleep-inducing” scent diffusing leaf and extra floor towel by the bed were certainly nice touches.
The manager at the executive lounge also ordered us breakfast to go after learning about our early flight the next day. All in all very impressive attention to detail.
I should mention the room is very, very humid despite the AC system. It’s probably unavoidable given Chongqing’s climate though.More
- Free Wifi
- Free Parking