Elsa, Nicole and the entire team who services the Executive lounge understand and deliver unparalleled service. My bride and I felt like Elsa was our personal concierge. Watching Elsa work the lounge it was soon clear that she made every guest feel this way. She is the consummate professional and should be commended. The Assistant Manager (I believe her name was Vy was present and available as well). The chefs selections were as diverse as they were delectable, whether it was traditional Chinese or more western fare. The whole team was wonderful and made our stay comfortable and enjoyable. A sincere thank you to all, especially Elsa and Nicole.