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Reviewed 5 September 2016

From start to finish, our group's stay at the NUO was fantastic. The staff from top to bottom are helpful, speak English and are always smiling and happy to help! The breakfast is amazing with anything you might want to start the day off with. The offerings included a full English breakfast of bacon, eggs, and grilled tomatoes; Asian style with anything from sushi to a hot chili noodles soup; continental with cereals, yogurt, fruit and granola. Absolutely loved the entire hotel aesthetically – artistic yet still very practical. The 25th Floor Executive Lounge was great to get work done and the staff always made sure you stayed hydrated or caffeinated depending on your needs. The O-Bar is such fun. It is not only a beautiful garden terrace during the day, but a fun yet intimate setting for drinks or a party during the evening. Thank you NUO and the entire staff for making our stay the best one of this year!

Date of stay: September 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Danielle L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NUOBJ, General Manager at NUO Hotel Beijing, responded to this reviewResponded 6 September 2016

Dear Danielle L,

Thank you for taking the time to leave your comment on Tripadvisor.

It is a pleasure to learn you enjoyed our buffet breakfast at N’Joy, O’Bar terrace and the executive lounge. The next time you come, you can enjoy more from our executive lounge as it is officially open this week with breakfast, afternoon tea and cocktail hour available. Our team takes great pride and motivation from all customer comments, so your views are much appreciated.

We look forward to welcoming you back to NUO in the near future.

Kindest regards,

Adrian Rudin
General Manager

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Reviewed 4 September 2016

NUO Hotel Beijing has left its competitors flailing in their wake to such an extent that it is pointless to even consider them competitors. This hotel really is in a class all of its own and at prices that should make the Four Seasons blush with shame. Every aspect has been through with the most meticulous and methodical care, right down to decent shampoo sizes, multinational plugs and black out blinds to accompany the best bed in the business - to name just three. Top-line, the O'Bar vibe is attracting a young and chic crowd (as well as serving a trio of wagyu sliders, as the stand-out on a bar menu of real excellence), the substantial pool & spa area are world beaters and the main restaurant is an act of theatre and excellence that boggles the mind. With Beijing traffic increasingly problematic for those in the wrong part of town, NUO sits beautifully between the airport and The Forbidden City. In short, if you are coming to Beijing and staying elsewhere, then you are staying in the wrong place. Pioneering Chinese Luxury Heritage indeed!!

Room tip: Every room is stunning and the views are remarkably green.
Date of stay: September 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Ben V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NUOBJ, General Manager at NUO Hotel Beijing, responded to this reviewResponded 6 September 2016

Dear Ben V,

Thank you for taking the time to leave your comment on Tripadvisor.
It is a pleasure to learn you enjoyed our room facilities and the restaurant outlets like N’Joy and O’Bar. Our team takes pride in delivering a unique personal guest experience and is always delighted to know when they have left such a positive impression.

We look forward to welcoming you back to NUO in the near future.

Kindest regards,

Adrian Rudin
General Manager

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Reviewed 1 September 2016

I stayed here 6 days ago, the room service was really good, and especially the ambience of the room. The waitress was really friendly and there's literally nothing that they won't help you with. I fully recommend this hotel to just about anyone in Beijing to try their cheese danish.

Room tip: Don't worry too much, it's good
Date of stay: August 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Matthew S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NUOBJ, General Manager at NUO Hotel Beijing, responded to this reviewResponded 2 September 2016

Dear sultanbigboy,

Thank you for taking the time to leave your comment on Tripadvisor.
It is a pleasure to learn that you had an amazing stay with us and liked our cheese danish. Your comments regarding the staff are also most appreciated.

Thank you for your recommendation and we look forward to having you with us again soon.

Kindest regards,

Adrian Rudin
General Manager

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Reviewed 30 August 2016 via mobile

I arrived with the early flight from Germany and was able to alreaddy check in at 06:00am...on a Sunday...

Got a free upgrade for my two days stay in Beijing.

Hotel is brand new. everything seems to be top class. cross my fingers, that they maintain the stuff within the next years.

Room:
great bed, great wifi, great bathroom and really amazing tv organized hotel information incl. free current movies.

location:
within the business district of some big companies and diplomatic area. area outside pretty nice also for some walks.

breakfast: nearly everthing you could imagine. Italian with Parmesan cheese...sushi fresh made...and for sure all the standards of the continental or Chinese breakfast, but with high quality! I was not able to count the different types of bread....

Can really recommend and wish the hotel successful times

Date of stay: August 2016
Trip type: Travelled on business
2  Thank JPMKMGVM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NUOBJ, General Manager at NUO Hotel Beijing, responded to this reviewResponded 2 September 2016

Dear JPMKMGVM,

Thank you for spending the time to share your feedback on your recent stay with us on Tripadvisor!
We are very pleased to know you enjoyed your stay with us as well as the room facilities and the Italian with Parmesan cheese and sushi at the N'Joy buffet breakfast.

Thank you for your recommendation and we look forward to welcoming you back again in the near future.

Kindest Regards,
Adrian Rudin
General Manager

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Reviewed 10 August 2016

The Bad:

The area around Nuo is know for extremely heavy traffic, expect traffic any time of the day. When it rains the situation gets even worse.

Carpet in the corridors are very thick, not good for pulling around your luggage.

A little bit too much perfume in the lobby.

Don't lose the iphone charging cable they lend you. If you do it's RMB300 each.

The Good:

New, very new.

Beautiful property. Beautiful rooms. All amenities are top of the line. Bose speakers, great TV, high class toiletries.

Stayed on executive level. Very high floors.

Breakfast is excessive. You have the choice of eastern western and everything beyond. Food quality is good, not the best but very very good, and FRESH.

Bed is to die for.

The outdoor bar looks great too bad I came when Bejing had the heaviest rain in years.

Very large closet area.

You have the choice of good tea (dragon well, big red robe) and nespresso

Friendly staff.

Good for people watching as well.

Room tip: Don't lose the iphone cable they lend you.
Date of stay: July 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank RiskBiz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NUOBJ, General Manager at NUO Hotel Beijing, responded to this reviewResponded 15 August 2016

Dear RiskBiz,

Thank you very much for staying with us, and for your generous review of NUO Hotel Beijing!

It is a pleasure knowing you have enjoyed the room facilities and our extensive breakfast at N’Joy. You may have noticed we have purchased the genuine Apple charger, which are extremely popular with our guests, to ensure only the safest and best is served to the guest. Our team takes great pride and motivation from all customer comments, so your views are much appreciated and we are looking forward to welcome you back to NUO Beijing.

Kindest Regards,

Adrian Rudin
General Manager

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