The only reason I can't give five stars is because of the initial problem with our room on arrival & the shambolic way it was dealt with.
However, once everything had been sorted out, then the rest of the stay was just simply bliss.
The room was extremely spacious, tastefully decorated, exceptionally clean & had a fabulous bathroom. We had access to the club lounge - what a beautiful room & view - where the staff were exceptional. So courteous & polite. The service was second to none & they were so attentive. The quality of the complimentary food & wine/champagne was excellent. There was a huge variety of food for breakfast - all beautifully presented.
The concierge staff were extremely helpful & knowledgeable.
I can't fault the hotel at all, except with the blip at the start of the stay. We would definitely stay there again.More