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Beijing Xinyuan Hotel
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Reviews (105)
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All reviewsbeijing westkorean restaurantenjoyed our stayroom was spaciousthree nightsbreakfast buffetpropertiesenglish
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1 - 6 of 105 reviews
Reviewed 8 June 2017

Although we enjoyed our stay with a Sinorama group the hotel was some way from all the attractions. The reception area was well appointed, the staff friendly, though struggled a little with the language barrier. We did do a little walking around the area and found some malls, shops and parks though would like to have been a little closer to the action. The food was good and the rooms well appointed.

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank brg68mga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2017

The room was excellent . The location was good since we needed to be at Beijing West Station very early the next morning. Sadly reception were unfriendly when we checked in and were basically unwelcoming. Checking out took far too long. Two other Chinese guests were given priority to us although we were at the desk before them - check out took over 20 minutes. We wouldn't return to this hotel.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2017

Stayed three nights on our Sinorama tour and enjoyed this hotel for the most part.

Pros: room was spacious, bed/ linens very comfortable, bath towels luxurious.

Cons: Lighting in room and especially the bathroom was very dim...hard to see properly to put makeup on or for husband to shave. Occasionally there would be an odour in the bathroom that seemed like It was coming from a sewage backup somewhere. It wasn't all the time, just occasionally.

Lastly, and this I can't blame on the hotel, but our entire group complained of our rooms being too hot but the only way to rectify this was to open the windows as the AC could not be turned on. It seems that heating and air conditioning are both controlled by a Central Command. The government only turns on AC between June and August and only if the average nighttime temps are above 22C. So in the hotel's defence, it seems this is out of their control.

First night we ate at the Korean restaurant off the lobby. The waiter was super friendly and helpful. Menu was on an iPad with pictures. Food was delicious. The breakfast buffet was specially setup in a private room for the Sinorama tour guests. Food was very good with a wide variety of Chinese options as well as plenty of Western choices too.

Wifi was free but ran a bit slow and was tricky to initially sign into.

All in all we enjoyed our stay here, we were just annoyed at the poor lighting in the bathrooms and the heat/AC issue.

  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank VancouverSooz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2015 via mobile

We were definitely impressed with the lobby as we crossed the threshold into the hotel. The decor is beautiful! The rooms did not disappoint and the bath/shower was luxurious to these weary travelers. We took full advantage of the restaurants and the room service which were convienient, but defiantly not 5 star standard. The cost of the food did not equal the quality in the least. The breakfast buffet starts at 6:30 and by 9 the food is overheated, crusted over and not refreshed during the service....very disappointing.
Despite being advertised on the website there is no tour desk or airport shuttle. The normal front office staff does not speak enough English to give directions, but during the day there is a host/host was to assist.
The pool was only open for half of our stay. There is no bar or even wine. The only adult beverage was beer... Not a deal breaker, but disappointing and uncharacteristic of a hotel with a higher star rating.

Stayed: June 2015, travelled with family
Thank Littlexpatmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2015

Went in April for school trip. Nice hotel rooms, clean, modern, tidy. Okay breakfast We were part of a package tour. Room was a tad warm, could not figure out how to get the AC to work The elevators were fast which was helpful when traveling in a large group. Rooms were spacious enough- bigger then typical European rooms. Our room was for only 2 people

  • Stayed: April 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank lucymom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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