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Shangri-La Hotel, Beijing
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Reviews (2 488)
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All reviewsgarden wingshang palacechi spanew towerold winghorizon clubsummer palacein room diningthird ringexcellent hotelbusiness tripbreakfast buffetconcierge staffroom was spaciousroom rateindoor poolbusiness center
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20 - 25 of 2 488 reviews
Reviewed 4 weeks ago via mobile

Archer in Front desk is helpful. I arrived so late, Archer checked in for me very fast, and introduced the facilities for me to make me have an overall view of the hotel. This the first time I came here, so the introduction is very helpful. I will choose Shangrila next time as well.

Stayed: April 2018, travelled on business
Thank dsandro323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, Beijing, responded to this reviewResponded 2 weeks ago

Dear dsandro323, thank you very much for your compliments, which are indeed appreciated. I am more than glad to share your compliments with Archer who will be delighted to be recognized in such friendly manner. It is our privilege to be of service to you and we are looking forward to welcome you back in the future. Thank you and best regards, Stephan Kapek / General Manager

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Reviewed 4 weeks ago via mobile

Very excellent, very kind people, very professional. We do enjoy it very much. Shangri-la beijing makes our trip awesome all the time, so everytime we choose to stay at Beijing Shangri-la. We highly recommend it.

Stayed: April 2018, travelled with family
Review collected in partnership with 单个酒店
Thank wqliang123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, Beijing, responded to this reviewResponded 2 weeks ago

Dear wqliang123, I would like to thank you very much for your patronage at the Shangri-La Hotel, Beijing and for taking your precious time to share your stay experience and nice photo. It is thoroughly appreciated that you found our overall products and services excellent during your recent stay. It is our privilege to be of service to you and we are looking forward to welcome you back in the future. Thank you and best regards, Stephan Kapek / General Manager

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Reviewed 4 weeks ago via mobile

I have stayed at this hotel multiple times on business trips. Without exception this hotel and in particular its well trained and dedicated staff is exceptional. The environment is very friendly, personal, and customer centric. They really care about your well being. The restaurants are great as well.

Stayed: April 2018, travelled on business
Thank PhillyScholar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, Beijing, responded to this reviewResponded 2 weeks ago

Dear PhillyScholar, thank you for staying with us and for taking the time to share your good experience. We are delighted that you had an enjoyable stay experience and to know that our team looked after you. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Stephan Kapek, General Manager

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Reviewed 4 weeks ago via mobile

I spent a few weeks in shangri-la hotel, and what fantastic weeks. Nice garden, amazing breakfast and regardful service in all places in there... Swimming pool, gym, perfect facilities and extremely comfortable ... Refined surroundings ... Certainly a hotel in which I would like to be more often

Stayed: April 2018, travelled on business
Thank Silvio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, Beijing, responded to this reviewResponded 2 weeks ago

Dear Silvio L, thank you for staying with us and for taking the time to share your good experience on TripAdvisor. We are delighted that you had an enjoyable stay experience and to know that our team looked after you. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Stephan Kapek, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Really good rooms, service, excellent breakfast. Employees speak English, so this help a lot. Good consierge service. Good restaurants near, pharmacy, and really easy to get here. Also they have a great lobby sandwich.

Stayed: April 2018, travelled on business
Thank Gabriel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, Beijing, responded to this reviewResponded 2 weeks ago

Dear Gabriel S, thank you for staying with us and for taking the time to share your good experience on TripAdvisor. We are delighted that you had an enjoyable stay experience and to know that our team looked after you. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Stephan Kapek, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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