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“Excellent place to rest and relax”

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Voyager Beach Resort
Ranked #2 of 61 Hotels in Mombasa
Reviewed 11 December 2017

I really loved the experience we had with my children the whole of last week when we visited Voyager. This is a must visit for parents with young children since the A-Team ensures that they are kept busy throughout the day giving you time to relax and unwind.
the band on Wednesday is out of this world!!
Special thanks to the staff who are all so courteous and friendly. The rooms are comfortable and fully air conditioned making you sleep like a baby.
They also prepare fresh snacks for your children in case you will not be in for lunch!!
I normally try to rotate my visits in various hotels at the coast but this is DEFINITELY one hotel I must make a repeat visit.

Thank you for making our holiday memorable.

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jemimah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy M, Manager at Voyager Beach Resort, responded to this reviewResponded 4 weeks ago

Dear Jemimah,
Thank you for sailing with us and for this awesome review. Reading how much you and in particular the kids enjoyed yourselves is very fulfilling to us and we have shared your review with the team. Thank you for the positive comments on the A – team and the staff; they truly are what separates Voyager from the rest. We look forward to being of service to again in the not so distant future.
Yours sincerely,
Sammy Maende,
Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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25 - 29 of 3 098 reviews

Reviewed 10 December 2017 via mobile

Absolutely loved my stay at the hotel, from the well kept garden to the amazing pools. The staff were also really friendly and helpful whenever we needed anything and especially Jane at the reception who was very helpful from when we first got there. Will be definitely coming back

Stayed: March 2017, travelled with friends
4  Thank halimadj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy M, Manager at Voyager Beach Resort, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you for sailing with us. We are so glad you enjoyed your stay and are happy to note that you’ve committed to definitely come back. The team can’t wait to welcome you back on board again. Always at your service.
Yours sincerely,
Sammy Maende,
Management.

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Reviewed 6 December 2017

I spent 5 days at the Voyager last week together with my two sons and we all had a fantastic time at the hotel. We stayed in a superior sea view room. If you are looking for a good hotel that's suited for a family holiday, then go no further. They have a good selection of food and drinks to pick from and if you are on the all-inclusive package, you will be snacking all day long at no additional charge. They have 3 swimming pools with one adjacent to the beach specifically designated for those looking for quiet time at the poolside. The kids really enjoyed the fun pool which comes with a slide and several hawk-eyed lifesavers, especially for the little ones. I really enjoyed the water aerobics every morning and the endless supply of drinks at the poolside. The only complaint I had when I arrived was one of the beds had been urinated on by the previous guests I assume and rather than changing all beddings including the mattress, only the beddings were changed, so it still wreaked of urine. It took two days to get this sorted due to a miscommunication with the staff who came and changed the mattress on the wrong bed. The phone in the room I got was also probably faulty as i was unable to reach the reception or room service for assistance. Anne from guest relations finally got this resolved. The staff are all extra helpful and friendly. Being a return customer, the hotel management left me a bottle of wine and fruit basket in my room in appreciation of my patronage; How awesome is that? See you next year!

  • Stayed: November 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy M, Manager at Voyager Beach Resort, responded to this reviewResponded 9 December 2017

Dear David,
Thank you for sailing with us and for finding time to analyze and share your experiences. Your loyalty is noted and truly appreciated. We are delighted to receive such positive feedback and your comments have been shared with the crew. We have taken note of your comment on the bed and do apologize even as we reiterate our commitment to ensuring that it does not happen again. The team looks forward to welcoming you and your family back on board again next year.
Yours sincerely,
Sammy Maende,
Management

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Reviewed 5 December 2017

I love this hotel and its friendly staff The rooms have been decorated since my visit a year ago and look fantastic Every one goes out of their way to ensure you have a good time Nothing is too much trouble The gardens and three swimming are beautiful and well kept We went on safari during our stay which we booked with Julius Tact who I highly recommend Hope to return soon

  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank mave986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy M, Manager at Voyager Beach Resort, responded to this reviewResponded 9 December 2017

Dear Guest,

Thank you for sailing with us and for this awesome review. We are delighted that once again you enjoyed your stay with us. We appreciate your loyalty even as we look forward to your next visit. Thank you for always keeping it Voyager.
Yours sincerely,
Sammy Maende,
Management.

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Reviewed 4 December 2017 via mobile

The place Was okey, most of The staff was friendly and The rooms was fine. The food was not so good. One morning we put up a sign on The door that said do not disturb or clean our room. But when we got back They had been our room and cleaned and The allso took all our Mira, so now we have no Mira left.

Stayed: December 2017, travelled with friends
Thank anksssssss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy M, Manager at Voyager Beach Resort, responded to this reviewResponded 9 December 2017

Dear Guest,
Thank you for sailing with us and for your honest review. Your comments on the food and the rooms are noted and truly appreciated. We value your feedback and do look forward to being of service to again in the near future. We are at your service.
Yours sincerely,
Sammy Maende,
Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Voyager Beach Resort

Address: Nyali Off Links Road, | Mount Kenya Road, Mombasa 80100, Kenya
Region: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Mombasa
#1 Romantic Hotel in Mombasa
#1 Top resorts Hotel in Mombasa
#2 Luxury Hotel in Mombasa
#2 On the Beach Hotel in Mombasa
#4 Best Value Hotel in Mombasa
Price Range: R1 734 - R2 762 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Voyager Beach Resort 4*
Number of rooms: 232
Official Description (provided by the hotel):
Moored seven kilometres north of Mombasa city centre, Voyager Beach Resort's convenient 'berth' gives guests easy access to a huge variety of historical, sporting and cultural attractions. The vibrant themed resort is famous for hosting some of Africa's finest family entertainments and animation programs, including unique themed journeys across the seven seas, culinary extravaganzas, with very supervised kids' activities and days out with Africa's best-known and most experienced childrens' safari club. ... more   less 
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Also Known As:
Voyager Beach Hotel Mombasa
Voyager Hotel Kenya
Voyager Beach Resort Mombasa
Voyager Beach Resort Kenya
Voyager Beach Mombasa
Voyager Hotel Mombasa

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