It was just awesome. From the beginning, all went smooth. Lyndsey went the extra mile(s!) to make sure we had all information that we could possibly need during our stay. The people she has working for her are lovely. The house is amazing, it is spacious and every room has it's own bathroom, perfect for a getaway with friends. We spent almost all our time at the pool or on the very safe and deserted beach. Monkeys came to visit us sometimes in the morning, and we had fishermen bring us fresh lobster, prawns, squid, red snapper...... We really asked ourselves why it is again that we live in Uganda and not here..!
The house was just perfect for us. The pool area was amazing and the ocean view was spectacular. I think the best thing about our stay was staff. Reuben, Pili and Emmanuel made sure we were taken care of every day and they were always happy to answer any questions we had. The owner, Lyndsey, even called one day to be sure everything was going well. The whole family went and to my surprise mom and dad relaxed by the pool and even took some afternoon naps. An amazing stay in a quiet place overlooking the ocean. Thank you so much!
The house was exactly as advertised with a wonderful infinity pool and friendly staff. We spent our days being lazy around the pool and snorkeling in front of the house. Reuben, the cook, sourced fresh seafood from local fishermen and prepared wonderful meals for us. The detailed instruction provided before our arrival was also very helpful.
Lyndsey and Rob were a great help even before we set off introducing us to car hire companies, advising on best modes of travel and getting us into the New Years Eve party at the nearby Beach Club and helping stock the larder. The SafariLink flight into Vipingo Ridge is a game changer.
Once there we had one of the best holidays we've had for years where we immediately fell into a gentle pattern of Kenyan coastal life. Up early for a cup of tea before snorkelling in the marine conservation park after which we returned for partly Kenyan (fresh fruit) and partly English breakfast (bacon and eggs).
Lazy days were spent reading by the pool, wandering on the reef at low tide or a brief wander up the beach up to the fabulous Beach Bar for drinks or the occasional lunch. Every night we sat overlooking the ocean drinking cocktails and eating fresh fish or shellfish which had been caught earlier that day by the local fishermen. We spent the evenings chatting and playing cards.
The house itself is in the old colonial style which we love. Very relaxed and not at all prissy. This is a house that is lived in and loved. The monitor lizard visited the pool every day and the kingfisher took a daily bath in the infinity pool.
Reuben, Pilli and Emmanuel were wonderful and looked after us beautifully. On the first night of our arrival there was a problem with the cistern but it was fixed the next day.
If you want a five star hotel full of beautiful people and a power shower then this is not the place for you. If you want to be in an authentic coastal experience in a place of great natural beauty then look no further. We all had the most wonderful holiday and we shall definitely be back.
We have stayed at the Neem tree a number of times but, alas, suffered when an anti algae agent was added to the pool staining us all yellow. Apologies were offered; it is easy to say sorry rather more difficult it appears to follow up and put meaning in these words. Our 7 year old was worried as her swimming costume turned yellow and she saw her dad dyed yellow. Protestations of this will clear were not backed by actuality.
Given we have been to Neem Tree 5 times, and seen the lack of investment as this beautiful property run on a daily basis by a great cook and host, then the nature of response from the owner was appalling. It seems no investment has been made in the property to support the team on the ground, plastic sheeting across the roof, stairs to upper deck rickety and even the dart board having seen better days. Rust on the metal work (well beyond expected amounts from sea water and air) and we even suffered with mould on the seats where little or no cleaning of significance had been undertaken. My Mother-in-Law, who first stayed at Neem Tree some 6 or 7 years ago was aghast at how the property had become run down.
A sad situation and one making us decide not to return given the owners seem to value short term monetary gain over the long term well being of their own team, the property and the well being of paying guests