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Reviewed 4 December 2017

Magical and amazing are words that describe what is Basecamp in Masai Mara. This is a Safari experience how it should be done, simple yet confortable and incredible service. The camps, the service of the staff, the work they do to impact the local community, the sustainability of this idea is just everything right. Would definitely come back.

  • Stayed: January 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank JorgeKr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basecamp K, Manager at Basecamp Masai Mara, responded to this reviewResponded 11 December 2017

Dear Jorge,

Thank you for choosing to stay with us at Basecamp Masai Mara. Many thanks also for sharing your feedback. We are really happy to know that all aspects of your stay were up to your needs and to your satisfaction. We will certainly share your feedback with the entire staff as it will serve as an encouragement to all us as we strive to continuously ensure guests have a more memorable safari experience. It will be a great pleasure to host you again in the near future.

Basecamp Team.

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Reviewed 4 December 2017

The best family holidays ever.

My husband and myself travelled with our little ones (3 yr old and 7 yr old). Beyound words ..for the care and hospitality...The best camp to stay with younger ones.

BaseCamp Team really take care of the fact that my kid is allergic to diary and made sure that every meal for the 3 nights we spend there ,seperate kids meal is prepared for him.

Even when we checkedout in the morning they really stunned us by packing delicious lunch for us to have on the way back to Nairobi.

Special thanks to the staffs especially the restaurant team (The Chef, Tim, Emos, Johnson, Kean etc..).

The camp is really close to the nature, in all the possible ways.

Base Camp is beyond amazing: the staff, the food, the tents, you name it.

A big 5 for all the efforts and service.

Room Tip: Obama tent for best view & balcony. Family tents for having two adjacent connected rooms with separate baths.
  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Tisha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basecamp K, Manager at Basecamp Masai Mara, responded to this reviewResponded 11 December 2017

Dear Tisha,

Thanks a lot for having chosen Basecamp Masai Mara as your destination. We were very happy to host you as our guest and more so appreciate your positive comments about our camp, staff and your experience. You came as a guest and you left as a friend, a practice we always aim to achieve as a team. We will certainly recognize everyone you have mentioned for their great effort to make your safari more memorable. We hope that your future stay will be as satisfying as this one. Thank you and welcome back.

Basecamp Team.

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Reviewed 11 November 2017

Maasai Mara delivered big time and so did Basecamp.

We have been to a number of these camps all over east-africa and a lot of these camps come up with rediculous posh gadgets you don't need in order to clean you out for more money than what you want to part with.

Basecamp delivers exactly what you need and expect to get and do so with flying colours. We loved every minute of it. 2 nights spent in Basecamp and one night in Eagle view was perfect.

Thank you to the staff for all kindness and service and we will definately be back for more !!!

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Sven Erik M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basecamp K, Manager at Basecamp Masai Mara, responded to this reviewResponded 20 November 2017

Dear Guest,

We appreciate having taken your time to review our camp and for your positive comments regarding your stay at Camp. We are always open to our guest feedback and views. Our greatest aim is to ensure complete guest satisfaction and memorable moments and we are happy to have matched your expectation. Rest assured, that we will share your appreciation together with the entire staff as a further encouragement within the team to ensure we maintain the best services to our guests. We do hope that upon your next visit you will have the chance to enjoy our camp a little bit longer

Basecamp Team.

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Reviewed 11 November 2017

Located next to the Maasai Mara Nat'l Park Basecamp provides a better than expected spot among the many local animals with such friendly Maasai guides, guards, staff I stay impressed. The tents were better than expected. Loved the outdoor private showers. Food was delicious and more than plentiful. Shade from the 'forest' enhanced by planting kept the hot days comfortable. Service to the Maasai extends by providing a site to visit where Maasai women make and sell items utilizing recycled products for their own benefit. What a bonus. Be ready to shop. Saw all the animals and birds I had hoped for and so much more. 2 safari rides a day provided different sites each day. The travel support provided by their staff with airport transfers, etc made the entire trip easy.

Stayed: November 2017
Thank ColleenZview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basecamp K, Manager at Basecamp Masai Mara, responded to this reviewResponded 20 November 2017

Dear Colleen,

We thank you for staying with us at Basecamp and we value your feedback. On behalf of our entire staff, we are pleased to hear that you enjoyed your stay. We appreciate your compliments on our Camps and always helpful staff, indeed all these are valuable elements that form a core part of our concept to provide authentic exceptional safari experiences to our guests, whilst maintaining a strong focus on sustainable tourism. We thank you once again for your positive remarks, it is through such interactions that we have continued to improve our service delivery. We would be delighted to host you again in the great Savannah and make your stay more memorable.Thank you and all the best!

Basecamp Team.

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Reviewed 10 November 2017 via mobile

In the heart of nature - lovely settings. The tents are well maintained and comfortable. It is on the bank of Talek river and is close to Talek gate. Excellent staff. Very well looked after.
Highly recommended.

Stayed: November 2017, travelled as a couple
Thank sanjaychakrabarti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basecamp K, Manager at Basecamp Masai Mara, responded to this reviewResponded 20 November 2017

Dear Sanjay,

Thank you very much for such a positive review. Basecamp Team is delighted to know that we could meet all your expectation. It's our highest priority to keep a high level of satisfaction to all our guests. It was great hosting you and we are looking forward to welcoming you in the near future.

Basecamp Team.

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