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Savings alert! 18% below average rates

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Reviews (96)
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7 - 12 of 96 reviews
Reviewed 23 February 2018

I always enjoy the stay at Weston Hotel. Great staff and service. Perfect location at Wilson Airport. I use the hotel for my business trips. Also a perfect stopover option for traveler going to Safaris. Check out the Spa services.

  • Stayed: February 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank traveler2018410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston H, Guest Relations Manager at Weston Hotel, responded to this reviewResponded 26 February 2018

Dear 2018410,

Thank you for taking the time to write a review of your stay at Weston Hotel. We are delighted you had such an enjoyable stay and were made to feel so welcome and treated professionally by our outstanding team.

We look forward to hosting you again in the near future.

Sincerely,

Lynnet E.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018 via mobile

Be sure to check your room's windows behind the heavy curtains and mesh to be sure they are closed. We trusted them for several nights only to discover all latches were ineffective or missing allowing flying insects to enter. Others in our group experienced mosquitoes in their room at night. Also be sure to use the mosquito netting on the bed and deet any skin that could potentially be exposed while you sleep. Hopefully you are on a full Malaria medication regime for you trip.

Stayed: February 2018, travelled with family
Thank GWK74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston H, Guest Relations Manager at Weston Hotel, responded to this reviewResponded 9 February 2018

Dear GWK74

Thank you for your review. Please accept my apologies for the underwhelming experience you had in our rooms. I can assure you that this is not the service and standards we would like to portray in our accommodation specialty . We have discussed your feedback internally and put measures in place to rectify the same.

I hope that you are willing to give us another try and allow us to turn around your experience.

Sincerely,
Lynnet E

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2018

Only spent one night here transferring between Nairobi and the Mara but even from the short stay very impressed with the staff, arriving late they couldn't have been more helpful checking us in and helping with bags, even, going the extra mile and offering packed breakfast as we were flying out early the next morning. Rooms were comfortable and decorated to a good standard.

  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Mandeville1322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston H, Guest Relations Manager at Weston Hotel, responded to this reviewResponded 30 January 2018

Dear Mandeville,

Thank you for taking time to give your review .We are happy to read your great feedback and we are glad that you enjoyed your experience.
We look forward to hosting again soon.

Sincerely,
Lynnet E.

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Reviewed 10 January 2018

We stayed three nights here, and initially were turned off by the design and quirky aspects of the rooms and lobby. The hotel grew on us, however, and we were sad to leave. The rooms are comfortable, well-furnished and very clean--housekeeping was immaculate. The Safari Restaurant was very good, with a wide variety of food, the best breakfasts of our trip, and a wonderful staff. Indeed, we were made to feel welcome by the excellent staff throughout the hotel--Richard, Walter, Monique and Kate. We would return here without question.

Stayed: December 2017
Thank AJandMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston H, Guest Relations Manager at Weston Hotel, responded to this reviewResponded 13 January 2018

Dear AJandMR,

Thank you for your very kind words and for taking the time to write a review of your stay at Weston Hotel. We are delighted you had an enjoyable stay and were made to feel so welcome by our team.

We look forward to welcoming you back in the not so distant future.

Sincerely,
Lynnet E

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Reviewed 9 January 2018 via mobile

Our plane got cancelled, so me and my girlfriend got booked in to the Weston for free by the airline. We really loves it here. The staff is friendly and helpful, the restaurant is great and the rooms are good. The breakfast was the best hotel breakfast I've ever tastes.

Stayed: January 2018, travelled as a couple
Thank Ola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston H, Guest Relations Manager at Weston Hotel, responded to this reviewResponded 13 January 2018

Dear Olamais,

Thank you for sharing your review with us, it is wonderful to receive such glowing comments. The team work very hard to deliver excellent customer service to all our guests, so It is very rewarding to hear we did a great job.

We look forward to hosting you in the not so distant future .

Sincerely,
Lynnet E

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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