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“MaryAnn the usher ”

Thai Chi Restaurant - The Stanley Hotel
Ranked #11 of 744 Restaurants in Nairobi
Certificate of Excellence
Price range: US$40 - US$50
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Romantic, Special Occasion Dining, Groups, Business meetings
Dining options: Dinner, After-hours, Reservations
Description: A small piece of Thailand in Nairobi, Thai Chi has been awarded as the most authentic Thai restaurant in East Africa. With its traditional Thai decor and delectable Thai specialties prepared by experienced chefs from Thailand, Thai Chi is one of Nairobi's most elegant dining establishments.
Reviewed 19 July 2018 via mobile

MaryAnn the usher is rude and doing injustice to an otherwise great restaurant. She insisted that we sit at a table next to the door while there were many tables away from the door that were available and not reserved. We requested a table away from the door and her response was a rude, “NO!”

On a positive note, the food is excellent and Gladys our waitress was super nice. Management should find a suitable usher who is welcoming. MaryAnn is very poor at client service.

Thank Eve212015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 308 reviews

Reviewed 11 July 2018

The restaurant is upstairs in the New Stanly hotel. Staff were welcoming and accommodating despite no booking on what was quite a busy evening. The fish soup and grilled prawns for starter were magnificent and the lamb and beef thai curries were also good. Service was good and prices are more than reasonable for Nairobi

Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

This is an excellent Thai Restaurant in Nairobi. The food holds to a consistent high standard. The dishes range from fairly mild to exquisite and subtle creations. If you are expecting a typical American Thai restaurant you might be disappointed, as the range of dishes is not the standard fare found in your standard American Restaurant. But several of the fish dishes rate as some of the finest I have had anywhere. The service is simply exquisite. The waiters are clearly well-trained in formal and polite service, but they are also very friendly, and will offer polite chat if you engage them. I have eaten here probably 20 times over the past few years, and have never been disappointed.

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Thank jmplav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

If you find the food here remotely good then you need redemption. Totally uninspired and almost bland cuisine which is a little ordinary and boring if you ask me, but still youbget charged handsomely for it. The staff are really pleasant though and most of them very professional and knowledgeable. May be that explains the 10% service charge on the bill (pun intended).

Thank Jackson M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

Pleasant settings with adequate serving portions. Food is very tasty, would recommend. Service is slick and friendly. The only negative is the 10% service fee that is added to the bill for everything, beverages and food, the service fee should be decided by the patron.

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Thank sabieriverbushlodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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