The Kintele Congress Center and Hotel is a beautiful place, located in the suburb area of Brazzaville. 40 minutes away from maya maya airport, depending on the traffic you may face. The grand hotel has most of the facilities you may need (free wifi, free car park, sauna, sport center, etc.). But, the quality of the staff's service is puzzling. Although most of them are quite helpful, they obviously aren't trained to meet their customers demands. One even found a way to argue loudly with a coworker in front of all the customers at the restaurant.
The menu at the restaurant wasn't up to date. And I struggled to get a sauce, a desert, or even a piña colada, because of the lack of ingredients at the time.
All in all, the grand hotel is a very fancy place, but they need to do better in the way the whole place is managed.More
- Free Wifi
- Free parking
- Room service