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Traveller rating
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11 - 16 of 388 reviews
Reviewed 15 June 2021 via mobile

I enjoyed great service from Alaric and Giresse at the Okapi restaurant, Pullman Hotel on Monday, June 14, 2021.
The meal was very well prepared and customer service was top notch.
Keep up the good work.
Thank you.

Date of stay: June 2021
Trip type: Travelled on business
Thank hansbC2486UZ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel, responded to this reviewResponded 28 June 2021

Thank you hansb!
Thank you for visit and for your kind comment.
It will be a pleasure to welcome you back very soon.
Kind regards,
Thierry de Jaham
Country General Manager RDC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2021 via mobile

Prisca, Alaric and Giresse were amazing and made my stay very good. Their advisory on meals and warm service went a long way in making me feel at home.

Top service and always wearing smiles. Prisca made sure I had enough chili too in my meals. Felt pretty custom, the service I got.

Kudos to the team

And lastly, the Chef! Every meal was a hit!

Thanks

Date of stay: June 2021
Trip type: Travelled solo
Thank Bamky30
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel, responded to this reviewResponded 28 June 2021

Thank you Bamky30!
We strive to deliver a personal service for each one of our guests.
It's a pleasure to see that we managed to create an unforgetable experience.
We remain at your disposal and we hope to see you back soon!
Warm regards,
Thierry de Jaham
Country General Manager RDC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2021 via mobile

Alaric over the last 9 nights of my stay has been impeccable in delivering his service to myself and my team. Good command of English and customer relation. He deserves five stars and more. Definitely coming back

Date of stay: June 2021
Trip type: Travelled solo
Thank beniyereb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel, responded to this reviewResponded 28 June 2021

Thank you beniyereb!
It's a pleasure to receive positive feedback.
I am glad that you enjoyed the service from Alaric and I will share your comment with him.
We truly hope to see you back very soon.
Kind regards,
Thierry de Jaham
Country General Manager RDC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2021 via mobile

Saved by Yves , very good , good service , good time, response yves ma fais un tres bon service service top vip c'est le meilleur serveur du paillotte yves coups de chapeau contunue commeça
My room was very well done by Mamie, she is a very responsive , very good and clean smartly

Date of stay: June 2021
Trip type: Travelled on business
Thank kundaig2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel, responded to this reviewResponded 28 June 2021
Google Translation

Cher client,
Merci pour votre visite et votre commentaire!
Je ne manquerai pas de le partager avec Yves et Mamie.
Nous espérons vous accueillir de nouveau bientôt.
Cordialement,
Thierry de Jaham
Country General Manager RDC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2021

Very pleasant stay, friendly staff. Will definitely come back here again and again.

Breakfast is perfect actually every you can think of.
Clean rooms, perfect bedding.

All the staff always willing to help, actually home away from home.

Date of stay: May 2021
Trip type: Travelled on business
Thank JUNIOR T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thierry de Jaham, General Manager at Pullman Kinshasa Grand Hotel, responded to this reviewResponded 7 June 2021

Dear Alain,
Thank you for your stay and for your review.
I am glad that you enjoyed the experience overall.
It will be a pleasure to welcome you back soon.
Kind regards,
Thierry de Jaham
Country General Manager RDC

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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