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“Check your bill carefully”
Review of Limoncello

Limoncello
Ranked #1 of 135 Restaurants in Kinshasa
Cuisines: Italian
Dining options: After-hours, Breakfast, Delivery, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Reviewed 5 March 2017

I've been to Limoncello several times -- the food is good, the outdoor patio is lovely, the ambiance is nice -- but we had a pretty poor experience last night. Our waitress ignored us for most of the 3 hours we were there celebrating a birthday. She was so glued to the soccer match on the big screen we just flagged down any of the servers in order to get her attention. The wicker chairs were uncomfortable, but cushions were provided so that was fine. We were bombarded with smoke from all sides, and admittedly smoking is allowed on an outdoor patio, but for some reason it was really unpleasant and made my throat itchy. Finally, when we received bill we saw we were charged a whopping US $10 for a "service gateau" fee. That would have been fine if it were mentioned in the menu, or if the waitress had mentioned it. We brought cupcakes for the birthday and therefore didn't need the usual plate, knife, small plates, forks, etc.. We talked to management, who apologized for the waitress and agreed to waive the fee since we hadn't been informed. And taking away your leftovers because the pizza is amazing and the portions so generous? We were charged $1 each for the takeaway boxes. Seems a little cheap for a posh restaurant where people are putting down $100+ for even a simple meal... despite the lovely setting I'm not sure we'll be back. And we didn't get the complimentary limoncello after dinner... :(

Date of visit: March 2017
    • Value
    • Service
    • Food
Thank TroisChatsLies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moise A, Propriétaire at Limoncello, responded to this reviewResponded 6 March 2017

Miss,
Apologize for the bad behavior and lack of communication of the server .
We will do our upmost to satisfy our client . Any external food is not allow in any restaurant and we have always been very open to do so on cakes. So it is automatic to charge 10 usd for a cake service , presentation, plates ..... what ever size of cake it is .
the server should have inform you in advance . The same as anywhere in the world you have a cork fee if you come with your wine.
Apology for this inconvenient .
And please , our bill are correct , you have spend 88 usd for 3 people , madam , with fully imported ingredients , our price are well place on the market .
We will do our upmost to to serve you at the best in your next visit.

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47 - 51 of 395 reviews

Reviewed 2 March 2017

very satisfied with "Limoncello's" service and kitchen. staff is very polite and helpful, food is just great. excellent place to have a dinner.

Date of visit: February 2017
1  Thank amyagkiy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2017

Hands down - Limoncello makes the best pizzas in town. They also have a good collection of wines! I like the terrace area. I often go there for dinner with friends and not once have I been disappointed. The waiters/waitresses are very welcoming and the ambiance of the place is great.

Date of visit: February 2017
    • Value
    • Service
    • Food
2  Thank alir417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2017

The wait staff are attentive and the food looks and taste like it's name. The restaurant is clean and the atmosphere is pleasant.

Date of visit: February 2017
    • Value
    • Service
    • Food
1  Thank Creolegriot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017 via mobile

I went with several coworkers and we all had a variety of items. From the hand made ravioli, to pizzas, to river shrimp and calzones. Very nice menu and the owner, along with an older lady helped translate the menu for us and provide recommendations. The food took no time to arrive and the place was pretty busy. Everything was delightful and the ambiance is refreshing for Kinshasa.

Date of visit: January 2017
1  Thank 1alwaystraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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