Stayed here a week ago and had an amazing experience while our newborn babies were in NICU in the corniche hospital next door as we live a 40min drive away it made life easier with spending so much time at the hospital.
I left my kindle in the hotel room and called today and was told you had received it. So I came to the hotel this evening to collect and then was told by the guy on reception it was with another staff member and would take 20min so I told I’ll go next door to the tavern. When I returned to collect the moron on reception refused to stamp my valet receipt and told me I had to pay because “i went to the pub”. He was rude and unhelpful to the point where the guest checking in at the time laughed and me and said “unreal”. It’s only 10aed that the fee is but the fact I spent 8000aed plus the week before and the only reason I went to the “pub” was because I was told it’s gonna take 20min to retrieve. When my wife called earlier and said what time we’d be arriving.
Like I said when we came last week we had an amazing experience and the staff couldn’t do enough. But pillocks like this just leave a bad taste in your mouth.
- Free Wifi
- Free Parking