Great location, most of the staff is good, good food.
But I had not so good experience with the front office night duty staffs. I asked for water in the room one lady staff asked me to buy from the bar which was closed at about 10:30pm, while the other male staff after the initial rude response became cool and polite with my interaction said his friend will bring water to my room which never happened.
In the morning at 4 am when I spoke to the front office staff on duty, (duty changed) this person was very good he apologized also told me water is free for the rooms and did serve me immediately.
While everything else was good this one incidence compels me to complain.
- Official Description (provided by the hotel):
- Hotel Ramada Plaza Istanbul City Center is just walking distance away from Taksim Square, Istanbul Convention & Exhibition Center and Nisantasi, the most in vogue district of Istanbul. It is also very nearby the Osmanbey Metro Exit and 23 km away from Ataturk Airport. 162 luxurious guest room and 14 suites of "Ramada Plaza Istanbul Hotel" are special residences where comfort and aesthetic meet. Cozy ambiance of these spaces in which the guests will feel at home are fully equipped with high-tech facilities. ... more less
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- Also Known As:
- Ramada Istanbul
- Istanbul Ramada