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The stay at the hotel was lovely. The rooms were wonderful with an amazing view! Good service from the staff! The roof top bar was spectacular with the views - the bar - a bit on the slow side from a service perspective... The conference facilities were really nice... Breakfast and lunches in the hotel was really lovely - good food, nice wide variety. Overall 5 stars
Date of stay: September 2019
Trip type: Travelled on business
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UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this review
Responded 30 Sept 2019
Dear Swissotel Guest,
Thank you for taking the time to provide such a positive review following your recent stay at Swissotel The Bosphrous, Istanbul. I am so pleased that everything exceeded your expectations and you had such a memorable time and your conference, in the exquisite surroundings.
We do hope to have the pleasure of welcoming you back again very soon.
With kind regards, Ugur Talayhan General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews swiss hotel executive lounge room service corner room rooftop bar thank you very much beautiful hotel turkey bosphorus sabroso busra chalet spa 16roof ender emre concierge
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I had a very nice time in this beautiful hotel at a prime location. Rooms are comfortable. Staff is kind and helpful. Food is Amazing. Special thanks to Bellboy @Can who was quick to solve an issue in the business center.
Date of stay: September 2019
Trip type: Travelled on business
Ask sjuned about Swissotel The Bosphorus, Istanbul
1 Thank sjuned
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 27 September 2019
Dear Mr.Sjuned ,
We would like to thank you for taking the time to share your experience at the Swissôtel The Bosphorus. We are very pleased that you had a wonderful stay with us and were impressed with our facilities, amazing views, as well as the level of hospitable service received from our team. Please be assured we have conveyed your sentiments to our team especially Mr. Can. We thank you for your visit and hope to see you again in the near future.
Best Regards
Ugur Talayhan General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Two stays of 2 nights each on my way to and back from Bodrum. After staying at CIRAGAN Kempinski last summer, I decided to try Swissotel which had been highly recommended by family and friends and I was not disappointed. Beautiful rooms and I got an upgrade to Bosporus view from the Garden view corner room I had booked. The view was spectacular! The staff at reception and housekeeping was always helpful and provided excellent and immediate help. Breakfast offered a great variety and outstanding service. Definitely my hotel in Istanbul for future visits!!!
Date of stay: April 2019
Trip type: Travelled solo
Ask MargitS279 about Swissotel The Bosphorus, Istanbul
1 Thank MargitS279
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 28 September 2019
Dear Mr.MargitS279 ,
We were delighted to read your kind comments following your recent stay with us, and to hear that you had such a memorable visit. I was so pleased to hear that everything exceeded your expectations and you enjoyed our splendid facilities.
Our team pride themselves on delivering the very best of experiences to our guests and to anticipate their every need. To hear we have achieved this is always so rewarding, and I will have pleasure in sharing your comments with my colleagues.
We all look forward to welcoming you back again very soon to enjoy another wonderful stay at Swissôtel The Bosphorus, Istanbul .
Kind Regards ,
Ugur Talayhan General Manager
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Beautiful clean rooms amazingly well appointed. Comfortable beds and pillows. Staff very friendly. Good handy location. Downside is still using plastic single use bottles, would like to see reusable used. Also breakfast food quite average.
Date of stay: September 2019
Trip type: Travelled as a couple
Ask pauleaton1967 about Swissotel The Bosphorus, Istanbul
2 Thank pauleaton1967
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 30 September 2019
Dear Pauleaton,
Thank you for sharing your comments with us regarding your recent stay. I was pleased to learn that you enjoyed the stunning surroundings of the hotel, as well as our rooms and breakfast, and the truly exceptional level of service my colleagues take such pride in delivering to our guests.
I do note your comments regarding the water bottles and please be assured that we will discuss this at our deparment meetings. I will have great pleasure in sharing your kind comments with my colleagues across the hotel, we look forward to welcoming you to stay with us again sometime very soon.
Kind regards, Ugur Talayhan General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This hotel charged me two times!! First I payed in the hotel, and then when I was back home they charged me again the same amount 10 days later!! Now I am back home in Mexico and is very difficult for me to solve this problem!!
Date of stay: September 2019
Trip type: Travelled with friends
Ask fabiolamoro about Swissotel The Bosphorus, Istanbul
1 Thank fabiolamoro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 30 September 2019
Dear Swissotel Guest,
Thank you for your review and giving us the opportunity to redeem the misunderstanding of our payment system. I would like to kindly inform you that we have a deposit policy in our hotel, therefore, upon arrival we are getting pre-authorisation from our guest's credit cards or in cash. However, after departure, time to time due to each countries bank agreement with Turkish counterpart, it might take more than couple weeks for authorization to be released.
For the detailed research and feedback please could I ask that you get in touch as soon as possible with the hotel via our Guest Service Team, at istanbul@swissotel.com, so we can discuss the matter in more detail, and assure your concern is addressed properly.
We do hope you will return in the future, in order that we can deliver to you a truly memorable Swissotel experience.
Best Regards, Ugur Talayhan General Manager
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amazing place, very kind staff especially mr melih at breakfast and dinner the view was very good nice atmosphere good location near every where, room was very clean and comfortable and th environment has always been clean and organized
Date of stay: September 2019
Trip type: Travelled with friends
Ask Mandana N about Swissotel The Bosphorus, Istanbul
1 Thank Mandana N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 27 September 2019
Dear Mndnz , We would like to thank you for taking the time to share your experience at the Swissôtel The Bosphorus. We are very pleased that you had a wonderful stay with us and were impressed with our facilities, amazing views, as well as the level of hospitable service received from our team. Please be assured we have conveyed your sentiments to our team especially Mr. Melih We thank you for your visit and hope to see you again in the near future.
Best Regards
Ugur Talayhan General Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
