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“thank mr prashan…….”

Indian Ocean Pavilion
Ranked #9 of 1 131 Restaurants in Colombo
Description: Set in a charming glass house overlooking the Indian Ocean, guests enjoy a front row seat to nature's theatrical display. This epicurean paradise spoils you for choice. You have eight cuisine theatres helmed by culinary specialists who ensure each dish is caringly selected and mindfully prepared.
Restaurant details
Description: Set in a charming glass house overlooking the Indian Ocean, guests enjoy a front row seat to nature's theatrical display. This epicurean paradise spoils you for choice. You have eight cuisine theatres helmed by culinary specialists who ensure each dish is caringly selected and mindfully prepared.
Reviewed 31 July 2024

ict is very super restaurant in our country sunday our families are went the ict and we met mr prashan .he is a waiter at ict Hotel is known for its excellent service and delicious food. The lunch buffet is particularly popular and praised for its variety and taste. mr prashan is very active person in ict hotel his service very excellent thanku very much prashan for your wonderful service……..

Date of visit: July 2024
    • Service
Thank tashen s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denvor Steinwall, Other at Indian Ocean Pavilion, responded to this reviewResponded 4 August 2024

Dear tashens2024,

Thank you for your wonderful feedback. We are delighted to hear that you and your family had a great experience at ITC Ratnadipa and enjoyed our lunch buffet. It’s fantastic to know that Mr. Prashan’s excellent service stood out during your visit.

We will be sure to pass on your kind words to him. We look forward to welcoming you back for more memorable dining experiences.

Responsibly Yours,
Denvor Steinwall
Head of Food and Beverage – ITC Ratnadipa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (140)
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67 - 71 of 140 reviews

Reviewed 31 July 2024 via mobile

The food and variety were good. The taste was flavourful. The desserts were top notch. The soups were extraordinary. More meat dishes can be added.

Date of visit: July 2024
Thank faiquahs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denvor Steinwall, Other at Indian Ocean Pavilion, responded to this reviewResponded 4 August 2024

Dear faiquahs,

Thank you for your positive feedback. We are delighted to hear that you enjoyed the variety, flavor, and quality of our food, including the top-notch desserts and extraordinary soups. We appreciate your suggestion regarding adding more meat dishes and will take it into consideration.

We look forward to welcoming you back for another exceptional dining experience.

Responsibly Yours,
Denvor Steinwall
Head of Food and Beverage – ITC Ratnadipa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2024

The food was good and we had various kind of deserts. Razam served really well with a warm welcome. We really enjoyed food and friendly service.

Date of visit: July 2024
Thank Manusha K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denvor Steinwall, Other at Indian Ocean Pavilion, responded to this reviewResponded 4 August 2024

Dear manushak2024,

Thank you for your feedback. We are pleased to hear that you enjoyed the food and the variety of desserts. It’s great to know that Razam provided you with warm and friendly service, making your dining experience enjoyable.

We look forward to welcoming you back for more delightful meals and exceptional service.

Responsibly Yours,
Denvor Steinwall
Head of Food and Beverage – ITC Ratnadipa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2024

Dinner Buffet is named international but it’s all about Indian foods ( curries ) nothing special not satisfied. But the food we eat all are tasty no complain about that
Service staff Janith was good in her service
Thanks janith

Date of visit: July 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Dammika25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denvor Steinwall, Other at Indian Ocean Pavilion, responded to this reviewResponded 4 August 2024

Dear Dammika25,

Thank you for your feedback. We are glad to hear that you found the food tasty and appreciated Janith’s good service. We regret that the dinner buffet did not meet your expectations of international cuisine and will take your comments into consideration as we strive to offer a diverse selection.

We hope to have the opportunity to serve you again and provide a more satisfying experience.

Responsibly Yours,
Denvor Steinwall
Head of Food and Beverage – ITC Ratnadipa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2024

Rimzan did a really good service for us. We enjoyed the dinner and celebrated my brother’s birthday. Looking forward to come back. Hoisters Nayomi helped us too

Date of visit: July 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank vidharshinip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denvor Steinwall, Other at Indian Ocean Pavilion, responded to this reviewResponded 4 August 2024

Dear vidharshinip,

Thank you for your lovely feedback. We are delighted to hear that you enjoyed the dinner buffet and that Rimzan provided excellent service during your brother’s birthday celebration. It’s also wonderful to know that Nayomi contributed to making your experience enjoyable.

We look forward to welcoming you back for more memorable dining experiences.

Responsibly Yours,
Denvor Steinwall
Head of Food and Beverage – ITC Ratnadipa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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