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“One minor complaint”
Review of Hotel Nine

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Hotel Nine
Ranked #4 of 60 Hotels in Ulaanbaatar
Reviewed 4 October 2017

We stayed here for one night after coming back from a three day tour in the national parks. The hotel was really nice, modern and clean which was great after two nights sleeping in gers. We got upgraded to a superior room which had an extra room with sofas and a TV. The only complaint we have is that prior to coming out to Mongolia I had emailed the hotel to book their airport transfer service for our flight at 8am the next day. We were told this was all booked. On arrival to the hotel we confirmed with the reception staff that the transfer was picking us up at 5am, we were told it was and that they would have a breakfast pack ready for us (as breakfast was included and we leaving were too early for it). However in the morning we went down to the reception at 5am with our cases ready to go, and the girl at reception had no record of our transfer. Our breakfast pack was there, so there was a record of our early check out but the receptionist seemed like she had no idea what were talking about regarding transfer. Luckily it was 5am so getting a taxi to the hotel and getting to the airport was quick (Ulaanbaatar traffic is crazy at other times). It's just a minor complaint but overall our stay was good and we really liked the hotel.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank emzy_k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 115 reviews

Reviewed 16 September 2017

Clean modern hotel bang in the centre of UB. Our room had two sections - bedroom and living space, with a HD TV in both. Hilarious electronic toilet in the bathroom.

We ate lunch in the bar and it was suprisingly good. Sadly no alcohol could be served as September 1st is Mongolian national no alcohol day. Seems it doesn't extend to locking hotel minibars however, so we raided ours. Prices were very reasonable.

Staff were courteous at all times. We checked out before breakfast started so reception put sandwiches, water and fruit in bags for us to take with us.

We've stayed in some classy hotels recently and Hotel 9 matched some of these for a third of the price.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank stickmonster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

Nicely located, just a short walk to Chinggis Square. Rooms were excellent, breakfast great. Staff spoke English and could communicate well. Safe luggage storeroom made available - was helpful when we took a 4 day trip out to Khentii.

Stayed: October 2016, travelled with friends
Thank NaniSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gan-Erdene B, Manager at Hotel Nine, responded to this reviewResponded 8 September 2017

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile

I stayed 3 nights at this hotel after having stayed a few night at the Best Western Tuushin, which is located juat next to it (they didn't have anymore availability online, weird).

+Perfect location
+Nice clean and comfortable rooms
+Fast internet connection
+Staff very friendly and helpful!
+Restaurant on site. Food very good and service excellent. The food was actually much better than at Tuushin's top floor restaurant and cost one third! I would definetely recommend the restaurant!
+Breakfast buffet well presented. Everything looked appetizing and fresh, enough options. Again better than the breakfast at Tuushin's
+There is a cafe right downstairs: very good coffee

When comparing this hotel with the Best Western Tuushin which is located right next to it, the only plus side I have found the Best Western to have is the view from the rooms (it has 23 floors whereas Hotel Nine has 6 or 7). Besides the views (and the gym/spa they have), everything else was either as good or better at Hotel Nine. Also, being cheaper than the Best Western I would recommend staying here. You can go and enjoy the views of the city from the top restaurant/bar on the 23rd floor of the Best Wester Tuushin.

Stayed: August 2017, travelled with family
Thank sbch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gan-Erdene B, Manager at Hotel Nine, responded to this reviewResponded 8 September 2017

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017

We spent 2 nights in the Hotel at the start and end of our 8 days in Mongolia as part of our TransMongolian train trip. The room was small but very functional.The shower was very good , as hot as you could want and good pressure.Places for 2 suitcases, one table and chair. Toiletries were minimal but they say more are available on request. Glasses and cups in the room and more in the bathroom. There are bedside lights though a table on only one side.. Only tea in the room ,no coffee (perhaps on request but we had our own). Breakfast was very good and the staff very helpful.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ardom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Nine

Address: 8 Amar Street, Ulaanbaatar 212513, Mongolia
Region: Mongolia > Ulaanbaatar
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 60 Hotels in Ulaanbaatar
Price Range: R597 - R1 475 (Based on Average Rates for a Standard Room)
Hotel Class:3,5 star — Hotel Nine 3.5*
Number of rooms: 53
Official Description (provided by the hotel):
Situated at the prime location and right next to Chinggis Square and the government house, H9 Hotel Nine Ulaanbaatar offers business class accommodation to travellers. Guests can easily walk to Government House, State Opera and Ballet Theatre, Municipality and Central Post Office. National Historical Museum. The embassies in 2 to 4 minutes from the property. Featuring air conditioning, all 53 comfortable guest rooms are fully equipped and come with a cable TV. High speed WiFi is also available throughout the property. The private bathroom comes with shower facilities, free toiletries and a hairdryer. For those who would like to hold meetings or seminars, the functional conference room is available. Hotel staff are glad to assist guests with luggage storage at the 24-hour front desk. H9 Hotel Nine Ulaanbaatar offers different dinning and relaxation options include H9 Lounge, Modern Nomads Restaurant and Double Shot Coffee and Cocktail House. Sukhbaatar is a great choice for travellers interested in history, tours and nature. This is our guests' favourite part of Ulaanbaatar, according to independent reviews. This property also has one of the best-rated locations in Ulaanbaatar! Guests are happier about it compared to other properties in the area. Solo travellers particularly like the location — they rated it 10 for a one-person stay. This property is also rated for the best value in Ulaanbaatar! Guests are getting more for their money when compared to other properties in this city. We speak your language! ... more   less 
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