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“Quite average”
Review of White House Hotel

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White House Hotel
Ranked #45 of 60 Hotels in Ulaanbaatar
Reviewed 5 August 2017

We stayed two nights at White Hotel. The rooms were large and reasonably clean although the finishing was three star quality rather than what one would expect in a Western Hotel. The location is OK and walk-able distance to the centre of town. The real item that brought this hotel down was breakfast. Food is poor at best and never enough. Hotel guests were almost fighting over toast which came out a few pieces at a time and never enough. Once items such as the 4 cups yogurt run out then that it is and you miss out. Breakfast is available until 10.00AM but by 8.30 they are out of most food and that is it. Possibly the worst breakfast I have had in all my travels.

  • Stayed: August 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 33 reviews

Reviewed 29 June 2016

Our room obviously hadn't been touched since whenever the hotel was built. Chairs had no stuffing so you sunk into the frame, bed was beyond hard with ridges and lumps and you could see where the edging was completely worn away, pillows meager, thick dust in places, carpet, especially in front of bathroom, marked and worn,. A/C extremely loud, didn't really work and when you turned the bedside lights off it went off! So the only way of any fresh air was the door on the tiny balcony which of course you cant leave open at night due to traffic noise.

Bathroom is huge and clean with shampoos etc. Very dim lighting. Hot water was random...some days brilliant and hot, others tepid to cold.

Housekeeping was a bit hit and miss as they didn't always replace items such as tea bags or glasses. We only had 1 towel on arrival and thank goodness for google translate or we wouldn’t have been given another!

There seems to only be one restaurant now even though there are adds everywhere for others. Dinner was nice, we had Mongolian food. Breakfast you have a choice of 2 western menus or a Korean set menus. Very average breakfast and often things were not available.

Front desk staff friendly and helpful but everyone else seemed grumpy. Not a prime location for cafes and a bit of a walk to see the sights.Handy to the train station. WiFi was free but poor.

Basically a hotel should provide a decent bed and a hot shower at the least no matter its rating, this hotel failed on both accounts. I would look elsewhere if I ever return to Ulaanbaatar

  • Stayed: June 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank GeorgetteCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2015

Groups of aggressive and threatening men/pick-pockets linger outside waiting to target tourists and passers-by for money. My family and I were repeatedly threatened and approached both outside of the hotel and in the reception – the doorstaff did nothing to help. We saw a number of other incidents around the hotel. This is a dangerous area to stay as a foreigner.

  • Stayed: July 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank UKFamilySingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2015

Our "standard double" room was huge, with a giant bathroom (complete with tub and separate shower) and beautiful carpets and beds and wallpaper. One night at three in the morning a band started practicing (seriously: electric guitar, drums, vocals) two floors below us, but after I complained at the desk they immediately quit. They also provide you with multiple water bottles each day. As an American, beware that there is no AC here, though. (This is entirely typical for the region.)

  • Stayed: July 2015, travelled with friends
    • Location
    • Rooms
    • Service
Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2015

Probably not up to the standards of the Whitehouse of the Clintons, Bushes, or Obamas, but still a decent hotel. When it first opened 15 years ago or so, this hotel was a fabulous break from the big, cold places like Chinggis Khaan and UB Hotel, and a great value. Since then, lots of new places have popped up, offering similar good value. Whitehouse Hotel is still a good hotel though, if you're not too demanding of luxury. Fairly reliable room and cleanliness. Quite OK, especially if on a limited budget.

  • Stayed: May 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Raintree_Thailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White House Hotel

Address: Amarsanaa street, Ulaanbaatar 210524, Mongolia
Region: Mongolia > Ulaanbaatar
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #45 of 60 Hotels in Ulaanbaatar
Price Range: R387 - R532 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — White House Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Whitehouse Hotel is a three-star business hotel, and has total of 60 rooms. The hotel is located in the business district of UB, and is close to everything. Guests find the hotel comfortable, clean, safe and excellent service. We hope to see you at our property. Check us out on the web! ... more   less 
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