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All reviews right bank low water big bathroom banging doors bit outdated double room breakfast and dinner electric kettle room service old city reception desk top floor left bank taxi amenities business slippers
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Reviewed 9 August 2017

I visited Astana during EXPO 2017. Staying at King hotel, which worked out fine when the free transfer bus to the EXPO finally came.

The hotel has a great breakfast. Nice to walk around in Town. The hotel is located in the older parts of Astana, so I got some nice exercise when Walking to the newer more spectacular parts of Town.

  • Stayed: August 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Bingsgard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King H, Guest Relations Manager at King Hotel Astana, responded to this reviewResponded 2 September 2017

Dear Guest, thank you very much for your nice words about King Hotel Astana. So glad you have a good time with us. Looking forward to meet you again in our hotel.

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Reviewed 30 July 2017

Cannot fault this hotel. The rooms were really big, with bottled water each day and kettle with tea and coffee making facilities. We also had dressing gown,slippers, iron, hairdryer, shampoo, conditioner, shower gel. The room was quiet and warm, everywhere was spotless. Breakfast room is huge so you are not cramped. There is a huge selection for breakfast and the porridge and semolina was the best we have ever had. There were other breakfast cereals, different types of bread, rolls, butter, cheese, hams, jams, fruit, honey, biscuits and cakes as well as salad stuff like tomatoes, cucumber, fruit juices, teas and coffee and the price for the deluxe double room was amazing. The price also included an evening meal with again lots of choice. We only had the evening meal once as really wanted to go out and try other restaurants. We liked the location of this hotel and so glad we stayed here. there is a good restaurant next door which is Russian and if you come out of the hotel turn right and take your first right again you will find lots more restaurants between 8 minutes up to 20 minutes walk away depending on where you want to eat. I disagree with other reviewers regarding location, we went all over Astana and preferred this location. It was nice and quiet and staff members were kind and friendly

Room Tip: deluxe room
  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King H, Guest Relations Manager at King Hotel Astana, responded to this reviewResponded 4 August 2017

Dear Guest, thank you very much for such a wonderful review. We are very pleased that you had enjoyed your stay! Thank you for mentioning such as our room, food, restaurant, friendly staff as well as location. We are so glad you have a good time with us! We hope to see you soon again in our Hotel! Sincerely yours, King Hotel team.

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Reviewed 28 July 2017

We stayed for a week and had our room on 8th floor. The hotel situation was perfect. The room and bathroom were okay. When we arrived the cleaning was done well but during our stay not so good.
The matresses were very hard. There were no reading light next to bed.
The breakfast buffet was good. Coffee was very weak. Same music was playing mornings and evenings day after day. Why not put the radio on?
Service was friendly at the hotel and special thanks to the girl who worked opposite the reception desk.

  • Stayed: July 2017, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Tukano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King H, Guest Relations Manager at King Hotel Astana, responded to this reviewResponded 29 July 2017

Dear Guest! Thank You for your kind attention to King Hotel Astana and for your comments. It is a pleasure that you have noticed Hotel situation, rooms, breakfast as well as our friendly staff. We will talk to our entire hotel team about music and reading light remarks. We greatly appreciate you taking the time to share it with us. We hope there will be a possibility to welcome you back again soon in the future.

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Reviewed 19 July 2017

Stayed 4 nights in a twin room on a trip with my adult son to visit Expo and friends. Specifically wanted a 'local' hotel, rather than one of the western 'big chain' brands that are now available in Astana - with their big prices!
Room was very big, clean and everything worked. The beds were very firm - which I appreciated, but may not suit everyone. Breakfasts are served in the large restaurant and are an extensive range of hot and cold options - something for everyone. And all buffet style, so no limit if you're a really hungry type. Staff were friendly and attentive, had room service twice - quick, good quality and reasonably priced. Would happily stay again.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank SJSmithbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King H, Guest Relations Manager at King Hotel Astana, responded to this reviewResponded 20 July 2017

Dear guest! Thank You for your kind attention to King Hotel Astana and for your comments. We are absolutely touched by your review and your kind words. We greatly appreciate you taking the time to share it with us. Sincerely Yours, King Hotel Astana team

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Reviewed 18 July 2017

The good hotel for the overnight stay, with decent service and good breakfast. Wide rooms with enormously big bathroom, but it's very cold there (I've been during wintertime, believe me, it's critical this season there!

  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank kirak1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King H, Guest Relations Manager at King Hotel Astana, responded to this reviewResponded 20 July 2017

Dear Guest! Thank you so much for your review! We are absolutely touched by your review and your kind words. We hope, there will be a possibility to welcome you back to our hotel on Summer or Autumn time.

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