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White Mansion
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Reviews (2 136)
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Show reviews that mention
All reviewseric kayserfrench cafetuk tukjunior suiteamerican embassybeautiful hoteltop floorrooms are largemini bargreat boutiqueroyal palacebreakfast is servednice poolwould highly recommend this hotelstayed longervisiting phnom penhwelcome drink
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51 - 56 of 2 136 reviews
Reviewed 21 February 2018 via mobile

We had a pleasant three-night stay at White Mansion. Room 11 is on the ground floor, making it extremely convenient to get to the reception, pool and Eric Kayser cafe. We didn't have any problem with noise at night or in the mornings. The room was spacious with a large bathroom. Shampoo, conditioner, shower gel, body lotion and hand wash are provided. The staff are friendly and helpful, and they dealt promptly with any requests. The included breakfast (you pick one of five choices) at the cafe may seem a tad little for big eaters though.

Stayed: February 2018, travelled as a couple
Thank 8snowflake8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this reviewResponded 22 February 2018

Dear Valued Guest,

Thank you for sharing your experience and for posting a detailed review of your recent stay at our Historical Residence of the American embassy in Phnom Penh.. Your feedback is important to us to be able to cater for all guests and satisfy the individual requirements for each and every visitor hence we continue to look for opportunities to make our facilities friendlier to better suit our guests’s needs.

Nevertheless, thank you for positive comments on some areas of our facilities especially your satisfaction about our famous French Bakery and Cafe Eric Kayser.

We all look forward to welcoming you back at White Mansion in the near future for another romantic time in Phnom Penh.

Please do not hesitate to contact us should you need our assistance with your next booking.

Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018

Wonderful hotel. The Staff cannot do enough for you. Always willing to help and very courteous and polite. Very luxurious with artefacts left over from when the building was the US embassy. Breakfast was great in the French bakery attached to the hotel

Stayed: February 2018, travelled with friends
Review collected in partnership with this hotel
Thank megagra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this reviewResponded 20 February 2018

Dear Valued Guest,

On behalf of the entire team at White Mansion, I would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride.

Thank you for choosing White Mansion, former Residence of the American Embassy and one of the most romantic hotel in Phnom Penh. We look forward to welcoming you back again in the near future and letting you enjoyed our famous Eric Kayser breakfast.

Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018

The hotel is located nearby the centre.
It is a very nice hotel with beautiful and large rooms, a quiet atmosphere and very friendly staff.
The pool is not large but perfect for cooling down after a day in this city


perfect!

  • Stayed: February 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank _claude_de_huyvetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this reviewResponded 20 February 2018

Dear Valued Guest,

I would like to thank you for this great review about your recent stay at our Historical Residence of the American embassy in Phnom Penh.

We are really happy that you took the time to comment your romantic experience at both White Mansion and our famous French Cafe and Bakery Eric Kayser.

The support of our guests is extremely rewarding for our team and we really appreciate your compliments about the attentions you received from our team and the large room you stayed in.

The satisfaction of our guests is our priority and we are delighted to have exceeded your expectations.

Hoping to have the pleasure of welcoming you back soon to your Phnom Penh Residence.

Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

This is one of the most beautiful hotel in the whole world. We stayed here for 3 times and still want to come back. Lovely architecture with beautiful white. Room is spacious and clean with traditional style. Staff is very friendly and attentive

Stayed: December 2017, travelled as a couple
Thank Fox L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this reviewResponded 16 February 2018

Dear Valued Guests,

Thank you for sharing your great review about our romantic hotel and our famous Eric Kayser Cafe-Bakery!

I am thrilled to hear about your fabulous stay during your visit. We pride ourselves in providing our Guests with the 5 star service in which they should expect and deserve, even in a family sized hotel. I am very pleased we were able to meet this for you and I can’t wait to welcome you back.

We all truly look forward to your next visit.

Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

We felt very well treated in this recently up scaled elegant old property! Beautiful gardens a swimming pool on the side. A delightful French bakery and restaurant serving luscious meals,and fantastic coffee (breakfast included). The staff has excellent manners and service. The hotel even provided a cell phone for our use ! Close to the performing art school (great Cambodian classic dancing) and not far from the waterfront. A fantastic value. We stayed 3 nights. Good beds(beautifully decorated), excellent service and sleep.nice spacious rooms with new bathrooms.

Room Tip: We got a room away from the street, but the hotel is not on a busy street. Safe neighborhood to walk around. Tuk Tuks are cheap!
Stayed: January 2018, travelled as a couple
Thank gotocarla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-WM, General Manager at White Mansion, responded to this reviewResponded 16 February 2018

Dear Valued Guest,

We appreciated your long and detailed review of your romantic stay in our Historical building, White Mansion, former Residence of the American Embassy in Phnom Penh. Thank you very much for taking some of your precious time to write it. All your comments about our Team being very friendly and extremely helpful are the most important to my eyes. We are all very lucky to work all together everyday, we love it and we want to share it with you, all of you!

Thank you also for complimenting our famous French Bakery and Cafe Eric Kayser. As you said: all fresh and tasty! For a larger meal, all the best restaurants of Phnom Penh are waiting for you within 5 min by tuktuk, while some of them are within walking distance. So easy and convenient!

I hope to see you again soon in White Mansion.

Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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