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8 - 13 of 122 reviews
Reviewed 26 May 2018

The price was just 1,000++ but the quality is much more. Clean and comfortable room. The beds was very nice. Fitness and swimming pool are provided. Chilled on the rooftop at sunset is great. Quite small line for breakfast buffet but ok.

Date of stay: May 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank BiMzzMiB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2018

My experience wit the reception staff was not helpful. The reception staff did not understand English. when asked for a pen she asked for 30 THB. The restaurant staff very good. breakfast served is good. Overall experience not good.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Annie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2018

The hotel is really good. The staff are really friendly. The rooms are really grand and awesome. The only issue is that the location of the hotel is a bit unexpected. It's in a small little back alley which isn't the cleanest of places either. There is a rooftop pool and a nice temple right outside it as well.

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank VigneshP105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018

it is a pleasant experience, calm and peacefull hotel, neat and clean rooms, wonderfull pool, it is little bit far from beach road but have enough two wheeler for ride choose to book Nova express and enjoy ur stay

Date of stay: April 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank sheakabdullah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2018 via mobile

On arrival I realised the hotel was very badly situated down a long dirty smelly back road in the middle of no where reception staff where good friendly but on viewing the reception area it was carnage every seat had sleeping Asian men even on the floor many stood outside just lazing around . my room was dirty the view from my window was of the back of the hotel it was like a rubbish tip total disbelief dirty bedding how this hotel has a high rating is totally beyond me disbelief the hotel be warned

Date of stay: April 2018
Trip type: Travelled solo
2  Thank waynemD8478FW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natsathida T, Hotel Manager at Nova Express Pattaya, responded to this reviewResponded 24 April 2018

Dear Wayne M,

Thank you very much for taking the time to provide us your feedback, and I am sad to learn that your experience did not meet your expectations.

I would like to apologise for the inconvenience and trouble that you went through during your stay, as we always try to ensure that our guests are happy and satisfied. Your feedback is very important to us since it allows us to know the areas that need immediate attention and in which we can improve.

Again, I highly appreciate your feedback as it will assist us in becoming better. I hope to welcome you back to our hotel in the future.

Best Regards,
Natsathida T.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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