Comfort, elegance, caring, secure and quiet is how I can describe the Kensington apartments. And furthermore another word would be convenience. I would recommend anyone to use these apartments whenever you’re in Uganda.
The big man Eric is a classy and courteous person who keeps on checking on you as a tenant.
We had a few teething problems but Eric was trying hard to work with me and get them resolved, which we have . The place is well stocked and good location. I'm enjoying my stay . It's safe and good facilities.
Great place for a holiday.Armed security 24/7.Very safe and the guards are very helpful and kind.
The apartmnet is lovely.The host Eric is efficient and amazing.Will definately stay there again.
Pros: safe and secure location. gated community, arned guards at entrance 23/7. nice pool attached to the facililty, good sauna and small cafe with wonderful African coffee.
Cons: where to start? we arrived at almost mindnight after traveling over 24 hours. the apt. had no toilet paper. we discovered in the morning, there was one towel in the entire apt. and the owner knew that there were two of us staying there. It took three days to get the internet working and that after repeated phone calls. The sink in the upstairs bathroom leaked and we made repeated calls to have it repaired. when the person showed up to fix it, it was clear that it wold take several days and we did not want to have be without a shower,etc, so we said to forget it. there was no broom, mop or way to clean up. after several days, the owner brought one more towel. we had to supply soap, dishwashing liquid, sponges and dishtowels. the internet went out because the owner had to add time to the router, which took another day or so. the refrigerator did not work too well and we had to throw some items out.
All in all, while the place was ok, it should not be advertised as "fully furnished". It was most certainly not.
I would highly suggest that the owner have some sort of information sheet available in the apartment so that the guests know useful information, like when garbage is collected, how to turn on the hot water in the shower, how to work the tv, etc. It would have been a good help.
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I had a wonderful time at the apartment i would definitely visit again and the care taker was such a lovely gentalman readily available in case of any emergencies.