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Reviews (670)
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All reviewsclose to the airportvery pleasant stayshopping malloutdoor poolwell equipped gymexcellent hotelconvenient locationroom servicean oasisbusiness tripplace to stayenjoyed my stayhouse keepingbusiness hotelinternational airportrooms are nicespecial thanks
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Reviewed 30 March 2018

Perfect hotel near our business office (2mn of walk).
Special thanks to SAYDA (one of the ladies serving at the breakfast restaurant). Also many thanks to all of you for the good services !! Hope to come back !!!

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank Charles K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this reviewResponded 1 April 2018

Dear Charles,

Thank you for sharing your wonderful review. We are pleased to know that you enjoyed your stay with our services, we really look forward to welcoming you again in Al Salam Rotana Khartoum.

Kind regards

Adnan Dayoub
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

The Al Salam Rotana is the perfect hotel for business people in Khartoum. The staff is extremely well trained an professional and the facilities are clean and well maintained. I stayed at the Al Salam Rotana recently and it will be my choice for future business trips to Khartoum.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank jimChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this reviewResponded 20 March 2018

Dear Jim,

I would like to take the opportunity to thank you in sharing your feedback on trip advisor. This feed back will help us in continuing on improving our services to our valuable guests. We are happy to know that we will be your choice for future business trip to Khartoum and looking forward for your visit.

Thank you

Adnan Dayoub
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

I have been a long term guest here. The service is good and people are great. Good dinner buffet.

Would like to thank Mr Bashir, Mr Sazri, Mr Yahya and their room service team for their excellent service throughout my 2 months stay here.

Stayed: January 2018, travelled on business
Thank Praba K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this reviewResponded 19 March 2018

Dear Praba,

I would like to thank you for sharing your feedback about our services and people while staying with us for 2 months at Al Salam Rotana Khartoum. We will share your feedback with our colleagues and we are looking forward to welcome you back again.

Thank you

Adnan Dayoub
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

I was pleasantly surprised especially by the courtesy and friendliness of the staff of your hotel and the quality of the service. the stay was calm and pleasant.I suggest the creation of a commercial lobby at the level of your hotel to make the stay pleasant to your customers. I stayed only 03 nights and did not have enough time to enjoy all your services. A reduction of the price of stay would be opportune

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank ahadjmahammed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this reviewResponded 19 March 2018

Dear Ahad,

Thank you for choosing Al Salam Rotana for your visit to Khartoum. I'm glad to learn that you had a calm and pleasant stay with us and we appreciate your constructive feedback. We are currently looking forward to see you again on your next visit to Khartoum.

Thank you

Adnan Dayoub
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Step inside Alsalam and enjoy great food, ambience and hospitality. The staff were all very friendly and helpful. From the bellboys to the manager- everyone was smiling and it truly makes a difference. The room was nice, and housekeeping was quick to answer requests. Had a little issue with the internet, but was told that it was a due to the heavy weekend load. Late checkout was nice though ☺️.
We enjoyed our second stay and look forward to our next one.

Stayed: March 2018, travelled as a couple
Thank ahummaida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this reviewResponded 19 March 2018

Dear Ahummaida,

Thank you for choosing Al Salam Rotana, Khartoum and for the perfect score review of your stay experience. I am truly delighted to learn that you had an enjoyable experience throughout your stay with us except for the internet. We look forward to being of service to you again in the near future. Thank you.

Adnan Dayoub
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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