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Let's be clear up front: this isn't a European five-star hotel. But what it is, is a neat and clean place to stay if you're in town for business. It's fairly close to the airport and city centre, and has a decent bar to have a couple of drinks and meet people. Dinner was an unexpected highlight: it was a fixed buffet, instead of a la carte, but the baked whole fish with boiled potatoes and vegetables was one of the best things I've eaten in a long time.
Date of stay: December 2019
Trip type: Travelled on business
Rooms
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Departure51935908078, Gerente de relações com clientes at VIP Grand Maputo Hotel, responded to this review
Responded 10 Mar 2020
Dear Guest,
Thank you for the time to review our hotel. Your feedback is most valuable to us.
We have taken note and put your opinion into consideration. Our hotel is a 5 star hotel that appreciates the comments of our guests. Your input helps us improve our services with each and every stay.
Thank you once again for choosing our hotel and we hope that you give us a another chance to experience accommodation that many of our guests have grown fond of.
Kind regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is well situated. The decor is high quality and stylish but needs a bit of upkeep here and there, the stairwell for instance. Rooms are spacious and breakfast is served buffet style. Lovely outdoor pool area.
Date of stay: December 2019
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Departure51935908078, Gerente de relações com clientes at VIP Grand Maputo Hotel, responded to this reviewResponded 10 March 2020
Good day,
Thank you for taking the time to review our hotel. Your feedback is highly valuable to us.
We appreciate your comments on aspects of the hotel which needs improvements. The departments in charge have been informed and improvements will be made.
We hope that we get to receive you at our hotel again soon.
Kind Regards, Guest Relations
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This was probably a great hotel a few years ago. There was almost no one staying at it when we visited. This showed, as it is ageing with no money spent on improving it. It was clean though. Breakfast was ok, normal fair, but limited. Staff very helpful and obliging. Would not stay here again as it was empty.
Date of stay: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were a group of 8 people. We had to leave early before buffet breakfast as we had a long way to travel. We requested breakfast packs. What a disappointment after traveling a couple of hours, to find a slice of dry bread, a banana and yoghurt only in the pack. No juice, or something like cheese or cold meat with the one slice dry bread.
Date of stay: March 2019
Trip type: Travelled as a couple
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Stayed 1 night waiting for my next connecting flight. Rooms are big,nice and tidy however air conditioners really need major repairs, it takes almost whole night to be fresh. Staff are good and trying to be friendly. You just need to walk a little bit to get MAPUTO SHOPPING CENTER where you can buy everything you need.
Date of stay: February 2019
Trip type: Travelled solo
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Good hotel, close to shops & great friendly staff. The breakfast is fresh and amazing. Loved it. Some of the air conditioning doesn’t work in certain rooms so I had to change rooms which is a bit of an inconvenience. The pool area also doesn’t have sun loungers which makes it a bit unpleasant to go relax there. Otherwise it’s a good hotel.
Date of stay: December 2018
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.