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Roland2373
Luanda, Angola

Such a shame! I used to love Pensão Martins!

Review of Pensao Martins
3.0 of 5 bubblesReviewed 29 Mar 2012
I have stayed in Pensão Martins almost every single occasion I have been to Maputo, it was quite nice back then, not luxurious but a very cozy and welcoming guest house, with a nice restaurant and a pool at the back, over the years it went through a number of different owners and sadly ended in the hands of Indian owners who have not invested and kept the place well. The last time I stayed in the newly built wing at the back which was quite okay, but overall the place has lost its place among the prime guesthouses in Maputo. Never the less it is still well located and very convenient for people who would prefer to stay close to the Maputo city business center.
Date of stay: September 2011
Trip type: Travelled on business
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pensaomartins, General Manager at Pensao Martins, responded to this review
Responded 19 Mar 2019
Thank you so much for your kind feedbaack.
Its imporoves a lot now.
Hope to see you again
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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18 - 23 of 26 reviews
Reviewed 2 December 2011

Because of a bus breakdown I arrived at midnight in Maputo and took a taxi to the area with highest density of hotels. But since Escola Andalucia was closed due to reconstruction and Monte Carlo was fully booked the only available room nearby was in Pesoa Martins. They charged 130 $ for a room they called a suite. In reality it was a big room with a couch, 2 twinbeds, AC and TV, an entrance hall with a table and chairs, a bathroom and a balcony. The bedside lamps didn’t work, nor did the TV remote, the bathroom looked like lately looted – the shelves laying at the floor, the shower without showerhead (just a pipe ending at the wall – you had to stand close to the wall to get some water on your body) and on the other side of the street a big and noisy construction side starting at 6 am. On the balcony was also the water heater with adventurous wires – I switched it off before showering.
Breakfast was okay but absolutely not overwhelming, there is a small pool in the courtyard, and the room was clean. Next morning I asked the Indian (or Pakistani) hotel manager about the terrible condition of the room but didn’t get any meaningful answer – I think it’s just mismanagement.
Summary: not worth the money

Date of stay: November 2011
  • Trip type: Travelled solo
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2  Thank beppo08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 March 2011

I stayed with my husband for one nite only to find that there was no water we had to wait for 30 minutes for water

Date of stay: March 2011
    • Value
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3  Thank kgadi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 December 2010

I went to Maputo for three days and found this little place which I chose because of its location. When I checked in my room wasnt ready so I went out exploring the city.
When I got back one of the beds wasnt made and I asked why. The cleaning lady told me that they had to wash the mattress...I wondered why....
When I came back later that evening I was surprised that I was the only woman at the place. All the other guest were men- most of them drunk.

I got ready for bed, took of the sheets and saw that there were washed but full of stains!
But the most shocking experience was the used condom I found in one of the drawers!

I checked out immideatly. It took some effort but finally they reimbursted me. I had to go back there on Monday to get my money and the hotel was busy with business people. It seems to me that business people use it during the week but that it used otherwise over the weekend.

Date of stay: December 2010
  • Trip type: Travelled solo
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3  Thank JinJ00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 November 2010

I stayed here for the first time in 2001 and it was a lovely place to be, very pleasant. Since then things seem not to have gone well. I passed by the place 3.5 years ago and saw they were digging up the water pipes in the enterance area. I now returned and stayed for one night. Not only that the prices seem to have gone up by 50% in 2 years (according to our guide book published in 2009). But the pool that was great 9 years ago was not usable ("right now it's out of order, but it's free"), they told us they have free internet which wasn't working either and worst of all: the entire hotel had not water, but no one bothered to tell us. Initially they promised water would be back within 2 hours, but of course also the late in the night and the next morning there was none. They blamed it on the neighbourhood and the city ("all Maputo has no water") but brought us buckets of water from next door. And since after more than 3 years the trenches for the water pipes were still there in their enterence area, I assume it's a "structural" problem...

Date of stay: November 2010
  • Trip type: Travelled as a couple
    • Value
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    • Cleanliness
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1  Thank Stonelli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 January 2018 via mobile
Google Translation

Date of stay: January 2018
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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