Let me begin with the downs, as there are quite few of them:
- Weight scale wasn't working
- No Muslim shower in bath room
- The power is cut as soon as you leave the room, so you cannot charge your equipment or keep them running
- The TV (along with every other device) is in Chinese language

Now the good ones. The hotel is beautiful, attention to detail is impressive, from floor to walls to roof, everything is carefully beautified.
The beach view alone is enough value for money. You can enjoy the sunrise. The bed is very comfy; wardrobe is quite spacious; bathroom is excellent with slippers, dental kit, sewing kit, bath kit, comb; ambiance is very relaxing; the work table is quite good as well; the room locks automatically and is equipped with alarms;

DEDICATED WIFI WITH DECENT BANDWIDTH

We have read the other reviews on this hotel and wonder which place they stayed - different hotel from us? Firstly the staff. We only speak English and had no problem whatsoever communicating with the staff -with whom we interacted on many levels. When we arrived our booking was not evident - it was booked for us less than an hour before by our insurance company. Two gentlemen sorted this out and I was shown me to our room. I was very impressed. Admittedly it did appear that we had been given a free upgrade but nonetheless it was very nice. Yes there are a lot of light switches but they are not that hard to figure out. The balcony was indeed a bonus. We had to spend a lot of time in the room as I had just come out of hospital after an unplanned operation on my ankle following an accident and we were waiting for flights home to be arranged. We stayed at the Gloria for 4 nights and thoroughly enjoyed our stay. We thought that the choice of food for breakfast was excellent. Obviously we only sampled small parts of the menu but there was an extensive choice. Maybe we have bland taste as suggested by others but we thoroughly enjoyed the Chinese food in the restaurant. We ate one night at the Italian restaurant next to the shopping centre behind the hotel. This was also nice. I was unable to access the shower in our room properly due to my injury and asked for a plastic garden chair or similar. The lovely lady on reception arranged for a chair to be sent up. I said it was not suitable as it was too grand and would be ruined if it became wet. I was told it was a "small sacrifice to make for a guest". Exceptional customer service. In the end we managed to use the chair without getting it wet by using bin liners over it but the sentiment that it did not matter if I ruined the chair was greatly appreciated. We have absolutely no negative comments to make about the staff. High praise from us. Thank you.

WOW .... In a BAD way .... we have never had such poor service in an African country for a 5 Star .... Service is Poor actually Beyond Poor and food below standard for what they are charging .... money aside .... would not recommend to anyone !!! Manager Milton tried BUT management above him obviously is not supporting same