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Ellemme

Dark, Cavey, below par front desk staff

2.0 of 5 bubblesReviewed 29 Sept 2019
This hotel has an eerie atmosphere and 'unique' decorations. It has many rooms in the basement that do not have a window to the outside, and thus no natural light or fresh air. The room I was in had maintenance issues that only added to the "dungeony" vibe of the room. To add to the unpleasantness, after asking the front desk man if I could change my room, he said no because it was late and since they do not change the sheets every day, the potential next guest who would have the misfortune of staying in my room would have to also sleep on my dirty sheets. The breakfast is at best mediocre. The wifi was non-existent in the basement
Date of stay: September 2019
Room Tip: make sure to ask to not be in the basement, and not facing the pool (if you want quiet)
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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1 - 6 of 72 reviews
Reviewed 14 May 2019

second stay at this hotel over the Easter weekend.....it was a great place....got there hours earlier than they were expecting us. They had our room ready... All the staff at this hotel was super friendly. The bedrooms were comfortable. The breakfast was really nice..especially some homemade sweet bread they had....security was good. I can always recommend this place to anyone making an overnight stop in Maputo

Room tip: best to place a booking on the hotel site itself
Date of stay: April 2019
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank vumiles2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2019

After they first tried to give us a room in the basement with no windows or ventilation, we ended upin a room with windows near the pool. he rooms facing the pool looked good, but you could not open the curtains without being seen.
Breakfast was delicious with plenty of fresh fruit, great coffee and fried bacanand eggs.
Minus: No kettle to boil water, no glasses, only the second time did we have afridge in the room. Att the price I would have expected tea and coffe making facilities... but then this isAfrica!!!

Room tip: Don't let them put you in the basement!!!
Date of stay: January 2019
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank KateG2733
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2019 via mobile

Villa das Arábias boutique hotel Maputo
What a letdown. For the price you get no toiletpaper, no towels, a broken shower head, broken tiles in the bathroom, no door handle in the bathroom, aircon that wets the whole floor when switched on, one plug point to charge if you unplug the lamp, clogged shower & basin drain. If you ask, you get a key to your DIRTY room. I would have given it a ZERO star!

Sorry, never again!

Date of stay: January 2019
Trip type: Travelled with family
1  Thank Rupert R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2018

We were a group of 10 Germans on holiday. The personal were friendly. They went out of their way to help. We were given the honeymoon suite which for anyone wanting an over the top version, this is the place.

Room tip: We were given the honeymoon suite which for anyone wanting an over the top version, this is the place.
Date of stay: July 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank 558jenniferb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2018

My room smelled of mold and my daughter's room was so noisy, because of the pool's motor, she couldn't sleep. Every time we returned to the room at the end of the day the air conditioning was on probably to disguise the terrible moldy smell but it did not work and the room was freezing on a winter day. You could barely get to your room because of the narrow space between the pool and the walking area. The breakfast staff was unfriendly and wouldn't even say good morning back to you. Most of the furniture was damaged in some way and the room's distribution was awful, there was very little room even for our suitcases. There was no floor towel in the bathroom and only one toilet paper roll so every time you needed more, you had to go and ask. Also, only one socket in the whole room near a desk.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank Robertapy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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