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Trudi V
Johannesburg, South Africa

Poor Experience at Walmont Peermont - Grand Palm Gabarone

2.0 of 5 bubblesReviewed 29 Mar 2017via mobile
The hotel is not worth the cost. Service is terribly slow. The rooms are outdated and the upholstery is very grubby. Beds are all lumpy. The carpets also have marks on and I'm not sure when last they were cleaned.

The fitness center was also a poor experience. The room was filthy, with papers and towels lying on the floor and the bin overflowing with rubbish.

The air con is set to 13 degrees Celsius but hardly working. Bits of the ceiling are also coming apart and can potentially fall on the poor person using the second treadmill, if they don't fall off first as the treadmill is so unstable.

There are 2 treadmills and two stationery bikes but you can't use use these if someone is doing weights. Several guests came down and then left as they couldn't be accommodated.
Date of stay: March 2017
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer32852317944, Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review
Responded 28 Jan 2019
Thank you very much for supporting The Metcourt Inn and for completing our E-Questionnaire On behalf of all management and employees, we would like to sincerely thank you for the feedback. .

Dolly Tafa

Rooms Division Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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87 - 92 of 282 reviews
Reviewed 27 March 2017

Excellent service i am glad that i got the service which is excellent beyond expectation the rooms are super clean the staff is frienldy and always serve with a smile, the food is great breakfast and super

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank davidkX9821GD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer32852317944, Manager at Peermont Metcourt Inn at The Grand Palm, responded to this reviewResponded 28 January 2019

Thank you very much for supporting The Metcourt Inn and for completing our E-Questionnaire On behalf of all management and employees, we would like to sincerely thank you for the feedback. .

Dolly Tafa

Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2017

Needed to be in Gabz again so decided to revisit these premises.

Pick up at airport on time. Check-in smooth - booking found. AC in the room a little noisy but bearable. Waitrons at breakfast very helpful, attentive and friendly. Food was fresh and some choices for the more "picky" or those on diet.

Taxi entrepreneurs also appear to be better servicing the hotel than on the previous visit.

Room tip: Room not facing the parking lot
Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
2  Thank Muzungu007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer32852317944, Manager at Peermont Metcourt Inn at The Grand Palm, responded to this reviewResponded 28 January 2019

Thank you very much for supporting The Metcourt Inn and for completing our E-Questionnaire On behalf of all management and employees, we would like to sincerely thank you for the feedback. .

Dolly Tafa

Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2017

The room was well prepared and the bathroom was also clean .The television and the channels were working fine The check in reception staff smiled and welcomed me in a pleasant manner togrther with the check out staff.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lushal2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer32852317944, Manager at Peermont Metcourt Inn at The Grand Palm, responded to this reviewResponded 28 January 2019

Thank you very much for supporting The Metcourt Inn and for completing our E-Questionnaire On behalf of all management and employees, we would like to sincerely thank you for the feedback. .

Dolly Tafa

Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2017

Was attending a conference at the GICC and definitely Meticourt is within the compound. Tucked at the corner next to the main gate of The Grand Palm offers Bed & Breakfast Facilities. Suitable for business travelers not staying for long. The rooms offer Coffee making Facilities and a fridge. The beds were small and not suitable for tall persons. Meals are offered at The Grand Palm and one can choose a wide variety.In general a good business hotel for one on the Go.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank 548mayn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer32852317944, Manager at Peermont Metcourt Inn at The Grand Palm, responded to this reviewResponded 28 January 2019

Thank you very much for supporting The Metcourt Inn and for completing our E-Questionnaire On behalf of all management and employees, we would like to sincerely thank you for the feedback. .

Dolly Tafa

Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2017

The room was clean and everything in it well organized. The bedding and towels were very clean. No stains,no smell. The view outside was nice also. Home away from home. i had a fantastic stay overall.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank neom108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer32852317944, Manager at Peermont Metcourt Inn at The Grand Palm, responded to this reviewResponded 28 January 2019

Thank you very much for supporting The Metcourt Inn and for completing our E-Questionnaire On behalf of all management and employees, we would like to sincerely thank you for the feedback. .

Dolly Tafa

Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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