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“Nice hotel, great staff”

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Rainbow Hotel Victoria Falls
Ranked #15 of 16 Hotels in Victoria Falls
Reviewed 29 November 2017 via mobile

We stayed here for a few night while travelling multiple countries in Africa. The rooms are clean and spacious. The meals were good. The buffet breakfast also good. In the restaurant Vincent, Professor and Aaron were very friendly and attentive. They know how to make the guests feel comfortable and happy. I would definitely stay here again.

Stayed: October 2017, travelled as a couple
Thank KiskaCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 30 November 2017

Refreshing day to you KiskaCat

Many thanks for your feedback as we await for another chance to welcome you back at the Rainbow Hotel Victoria Falls.

Regards

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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8 - 12 of 559 reviews

Reviewed 12 November 2017

Room was very good, eats were good, breakfast very good, layout of place excellent, poll, service great, they would look after your bag if you leave later, as a traveller is close to walk to most places for other tours, food walking distance if wanted. Quiet area, good area to be honest.

Room Tip: we stayed downstairs and was great, quiet and overlooking great lawn.
See more room tips
  • Stayed: June 2017, travelled with friends
    • Service
Thank Brendon I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 13 November 2017

Refreshing day to you Brendon I

We are always happy to extend our 'Fresh smiles" to you and all our other guests such that your stay with us is an amazing experience! We appreciate your feedback and really look forward to hosting you again in the near future.

Regards


Guest Relations Manager


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Reviewed 10 November 2017

The room was lovely and clean, the fridge was so iced up its door would barely close.
WIFI in the room was intermittent but much better near pool/ reception/ restaurant.
The overpriced evening buffet ran out of many of the options half way through the meal time. The 1st morning buffet breakfast was a mess. Plenty of juice no glasses, cups no coffee, toast no butter, We stayed two days didnt eat there the 2nd night just walk down street and find many better options. The breakfast on the second morning was somewhat better. If the breakfast wasnt part of our package we would have gone elsewhere after the previous morniing experience. Staff always pleasant but query where was the efficiency. Pool and surrounds were lovely.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank annski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 13 November 2017

Refreshing day to you annski

We appreciate your feedback which the hotel has seriously taken note of. All issues raised are being rectified to improve our product and service at the hotel. We hope you will consider staying with us again in future.

Regards


Guest Relations Manager

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Reviewed 5 November 2017 via mobile

Well located, great staff and good value. Older hotel but all facilities work, rooms large and newly air conditioned. Swim up bar and activity desk complete the package. Good for a short visit to the Falls.

Stayed: November 2017, travelled as a couple
1  Thank Dalmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 6 November 2017

A refreshing day to you

Many thanks for your valued feedback as we await for another chance to welcome you back at the Rainbow Hotel Victoria Falls.

Regards


Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017

We had two rooms booked for Oct 3-6, both were on the second floor. It's quiet and facing the courtyard/swimming pool, but there is no elevator so it's better to request a first floor unit if you have mobility issue. Rooms are clean and comfortable, with mini-frig, safe, an electric water kettle, and daily replenishment of coffee/tea bags and bottled waters. TV has CNN so you are still in touch with the rest of world if you so desire. Location is fine, less than 10 min walk to town, and a short cab ride to the Park and Bridge. Staff are all very friendly and eager to help. Although there is no ice machine, they will go to the restaurant downstairs to get you ice if requested. They will also call a cab or make any local calls for you. Tips of $1-2 go a long way and they were always gracious to receive. I would not hesitate to stay there again if I ever return to Vic Falls.

  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank LisaH168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 5 November 2017

A refreshing day to you LisaH168

Many thanks for your feedback as we await for another chance to welcome you back at the Rainbow Hotel Victoria Falls.

Regards

Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rainbow Hotel Victoria Falls

Address: 278 Parkway Drive | Selous Crescent, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #15 of 16 Hotels in Victoria Falls
Price Range: R1 315 - R2 922 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rainbow Hotel Victoria Falls 3*
Number of rooms: 85
Official Description (provided by the hotel):
A unique property of Moorish architecture conveniently located near town and 2km from the Victoria Falls. The Victoria Falls Rainbow Hotel offers a spectacular view of the rumbling mist, mosi-oa-tunya, meaning "the smoke that thunders". Enjoy a cocktail at the only Swim and Sip bar in town and efficient and friendly service. ... more   less 
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Also Known As:
Mercure Victoria Falls

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