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Reviews (347)
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Reviewed 27 March 2018

We just stayed at the Mandarin Oriental in Marrakech and had an incredible experience! We also stayed at La Mamounia and the Four Seasons and the Mandarin Oriental was the best by far! The property is beautiful and our villa was the most amazing villa we have ever stayed in! I spent the whole time in our villa and never wanted to leave! The excellent customer service was the highlight of our stay! The entire staff is warm and friendly and eager to please. Special kudos to Fatiha, the restaurant supervisor, who went above and beyond to please me and all of my special requests. Facial and little Rachid at the Pool Garden are both outstanding and made all of my dining experiences memorable ones! Hamid the Sommelier at Ling Ling is extremely knowledgeable, professional and a pleasure to speak with. We will most definitely be booking a return trip soon! I miss it already!

  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Tami T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Philippe M, Directeur général at Mandarin Oriental, Marrakech, responded to this reviewResponded 20 April 2018

Dear Client,

, we would like to express our gratitude to your business and positive comments. It is wonderful to read how much you enjoyed our property and the service our colleagues were able to provide you with . I will definitely pass on your thanks to Fatiha, Faisal, Rachid and the entire team.
we hope to welcome you back again on your future visit to Marrakech.

Best regards,

Jean-Philippe Moser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

Loved my birthday weekend at MO. Beautifully designed, lovely suites, excellent service, very cool spa & Hakkasan a great restaurant to celebrate a birthday. (The hotel restaurant less interesting). The only drawback is the distance from town. I missed the atmosphere

Stayed: February 2018, travelled with family
Thank Sergei B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Philippe M, Directeur général at Mandarin Oriental, Marrakech, responded to this reviewResponded 20 April 2018

Dear Client,

The entire team at Mandarin Oriental, Marrakech would like to thank you for taking the time to share this lovely feedback about your stay with us.
We are glad to read that your stay went beyond your expectation and that you enjoyed every part of your experience.
We hope to welcome you back for another memorable and special stay very soon.
With kind regards,

Jean-Philippe Moser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2018

What a fantastic experience. A fabulous property with wonderful people and magnificent views. We spent four nights and enjoyed every moment. The hotel arranged our pickup from the airport and everything went seamlessly. We opted for an Atlas Suite and although the weather did not cooperate every day, the views were great.

The restaurants were terrific and the spa excellent. A perfect place to stay in Marrakech.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank SBF2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Philippe M, Directeur général at Mandarin Oriental, Marrakech, responded to this reviewResponded 28 March 2018

Dear Guest,

We would like to thank you very much for your stay and for sharing your experience with the trip Advisor Community.
It' is a pleasure to receive your nice comments and we are honored to read that you have passed a wonderful stay in our property. The Mandarin Oriental, Marrakech would be happy to welcoming you back during your next trip in Marrakech.

With best regards,

Jean Philippe Moser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

I visited Mandarin Oriental, Marrakech with a group of 19 friends for my 40th Birthday celebrations and we had the best time ever. I believe there could not have been a better place to celebrate this milestone. Kudos to MO and the entire staff

Stayed: January 2018, travelled with friends
Thank yitravelMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Philippe M, Directeur général at Mandarin Oriental, Marrakech, responded to this reviewResponded 22 March 2018

Dear Guest,

We would like to thank you for choosing Mandarin Oriental Marrakech for you and your family while visiting Marrakech. We also would like to sincerely thank you for your kind comments. It is truly a pleasure to read how much you enjoyed the experience. We hope to welcome you back for many more anniversary celebrations.

Best regards,

Jean-Philippe Moser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

This is a relatively new hotel in Marrakech. I have stayed in the Aman several times, the Mamounia & other Riad style hotels. Welcome great, Service Great, a sense of a wide space and ability to find peace if you want this. Rooms are outstanding - large, spacious and well styled with their own pools, sunlounging areas, privacy. Very well equipped. Service and food in main hotel area excellent, room service VERY slow so better go to main areas! Wi fi erratic in some rooms & I couldn't get my airplay on the lower band reception but small sacrifices in a really high level offering. For me so much better than Mamounia in terms of space and rooms. Briliant breakfast!

Room Tip: Get a villa that is reasonably close to hotel as long walks but not one at closest end of line of villas to hotel eg 46-7 or 53-54
  • Stayed: March 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank AgnesIsabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imane E, Directeur général at Mandarin Oriental, Marrakech, responded to this reviewResponded 6 March 2018

Dear guest,

We thank you for taking the time to review your recent stay among us.
It is true that our rooms and suites are designed to satisfy all clients should they visit us for leisure or business.
We are glad that you enjoyed all the aspects of our property from its peacefulness to our restaurants, and service.
Thank you for your kind words and support. Our valued guests’ feedback is very important as we continually strive to offer the best experience possible to all.
We are hoping that you will renew the experience by becoming one of our returning guests.

Best regards,

Jean-Philippe Moser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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