Good riad in Fes that's fantastic. It has a great position. We loved breakfast. My only complaint is about our sleep: mattress are quite hard and we heard some noises from the hall. Anyway I would recommend it.
- Free Wifi
- Breakfast included
We loved staying at this hotel overall. The room was clean and lovely and the property was serene. Our favorite part was the cocktail bar on the roof which was for four and where the bartender (name started with an F, cannot remember as it was over a week ago), treated us so well, making us special cocktails and joking with us. Breakfast was also good.
The complaint we had about the hotel was the front desk, we felt both men we dealt with were not very helpful. We feel a front desk is a key part of a hotel in a foreign country in helping guests to get what they need. We were met with attitude when requesting restaurant reservations, laundry information and change for bills. My request to fix a noisy air conditioner that kept us up at night was ignored, causing some sleepless times during the nights. The front desk person also mistook me for someone else, directing me to a German guide in the lobby that was obviously not for us (doesn't make you feel special!) We experience better service in this area in multiple other hotels at half the cost.
Otherwise lovely hotel to come home to after long days walking around and a great location, I would recommend it to others traveling to Fes.
Rooms decorated with antiques, historical building and modern part integrated in the most manner (new aisle integrates pool and restaurant which are both delightful).
Restaurant is very good. Service at intimate and relaxing pool is very good. Can even have a glass or two of wine while enjoying a refreshing pause ! Terrace is wonderful for a sunset cocktail or sunrise pics! Would recommend it (even though price is a little expensive the setting makes up for it)
This was my favorite Riad in Morocco - it's incredibly beautiful! It's a number of individual mansions, beautifully combined so when you walk through the hotel each part (the spa, the pool area, the lobby, the wine bar, etc.) feels like a different aesthetic, but blends seamlessly. Our favorites were the pool area and the rooftop bar, which had a panoramic view of the medina coupled with excellent, speedy, friendly service and great cocktails. There are a lot of stairs, but there's an elevator to the top if you prefer it, and the rooms are immaculate and modern. The location was also key - right at the beginning of the medina, within walking distance to everything. Finally, the riad was also incredibly helpful in responding to inquiries and sending recommendations in advance of our stay. Recommended!
There is a lot about this riad to really like. A wow entrance. Beautiful atriums. A spectacular rooftop lounge overlooking the medina. A good bar and a nice small pool. Given the age of medina (dating back to the 9th century), this is the perfect oasis for relaxation after a long day of walking.
Breakfast is excellent, in a very nice dining room. Also, the service was attentive and very good.
We had two rooms, one for our two teenage kids, and one for us. Even got upgraded to a nicer suite because of Amex Fine Hotels, so definitely a treat. The only reason not five stars are our issues with the bathrooms. The shower door in our suite had clearly broken before and was poorly repaired. As a result, water leaked out into the bathroom leaving a large volume of standing water. Our kids had similar shower leaking issues. Not sure why that was not addressed, but otherwise, a five star hotel in all respects.
This riad is highly recommended. Just hope the room has a properly operating shower door.
Our family enjoyed our stay at Riad Fes, the tile work is amazing, service impeccable, and the rooms are very unique; but if you are staying there be prepared to climb A LOT of stairs. There is a very odd little elevator, but frankly we thought it was kind of scary. The rooftop deck is not to be missed, amazing views of the medina especially as the moon is rising, breathtaking!! The pool was also a welcome spot after a hot day discovering the alleyways of Fes, but be prepared to wait for drink service at both locations. We finally discovered that it was best to order your drinks at the bar before heading to the roof or the pool to make sure you aren't waiting too long for service.