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All reviews welcome cocktail boutique hotel busy city la reforma pool area recommend this hotel airport pickup walking distance nice pool an oasis rooms are large nice hotel embassy wifi guatemala security lounge
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Reviewed 4 weeks ago

this is a great hotel, the personal was very nice and friendly . The rooms was very clean, good breakfast, close to shopping are ,restaurants, security was excellent and very clean.
I recommend this hotel and will go back

  • Stayed: September 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank 2 132 013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018

I was at this hotel for 2 nights, its facade is impressive, when you get in, the service is ok, the rooms are not that big but enough for 1 or 2 people, I was in a room exactly in from of the outdoor pool, regardless the sound of a fountaing it turned to be really nice, they turn it off at about 10PM.

The only thing that I actually didn't like is that they close the bar at 10PM, that's too early in my opinion.

In general is a nice hotel, very convenient location, nice people and good prices.

  • Stayed: April 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alfonso M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San C, Front Office Manager at Hotel San Carlos, responded to this reviewResponded 24 July 2018


Good day, Thanks for your comments we hope to host you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

Stayed here for a couple nights while sorting some things out at the US embassy and was glad I did. Big rooms with super comfy furniture and all the amenities you could ask for. Besides being right next door to the embassy, this hotel also puts you walking distance to some of the nicest malls and restaurants in the capital. They also have an attractive back patio with pool and lounge tables. Definitely recommended.

  • Stayed: February 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank RummyNixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San C, Director de Recepción at Hotel San Carlos, responded to this reviewResponded 2 July 2018

Good day,

Thank you for your comments, you can visit us soon, and live this good experience again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2018

Very quiet hotel and comfort and good service to host, not so far from downtown, for those who would like to stay calmer without worrying about security.
decorations with antiques is very impressed and space free from garden.
however, use pool, gym is very small and restaurant prices and extra cost is very high.
but the cost of hosting is good.

Stayed: April 2018, travelled on business
Review collected in partnership with this hotel
Thank vitor577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San C, Director de Recepción at Hotel San Carlos, responded to this reviewResponded 7 May 2018

Good morning, Thanks for your comments, I'm glad to know that the best of us

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Reviewed 16 March 2018

Very clean and elegant. Food was very good. Complimentary drinks and snacks served, breakfast and cocktail drink was included free in our stay. We would recommend this hotel if staying in the city. 5 minute walk to US Embassy. Gated hotel guarded 24/7. Pool was beautiful but tiny, it was more for looks rather than for swimming.

Stayed: March 2018, travelled on business
Review collected in partnership with this hotel
Thank ixchajchal10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San C, Director de Recepción at Hotel San Carlos, responded to this reviewResponded 7 May 2018


Good day,

Thank you for your beautiful comments, hoping you had an excellent stay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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