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4 - 9 of 558 reviews
Reviewed 25 October 2019 via mobile

Hotel unable to use the reserve on the card for payment of final bill. Had to make a separate payment for total bill beyond the full reserve amount. I used the same card, so no issue with my bank. Need to wait many working days for reimbursement of reserve. Travelling extensively and this type of issue does not help. Accounting department needs to address these types of issues. Disappointed in the hotel.

Date of stay: October 2019
Trip type: Travelled on business
Thank reinp2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2019 via mobile

Very convenient hotel with an amazing view to the Volcán del Agua! Close to the international airport La Aurora and to downtown shopping malls and restaurants. Rooms were accommodating and relaxing. Excellent food in the buffet as well as the personnel service. Met nice people and well trained.

Date of stay: August 2019
Trip type: Travelled as a couple
Thank Adrian_Gomez_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2019

Offers free transports to and from the airport. Approx. 3 km by car.
Rooms would urgently need a renovation. Small and dark bathroom.
Air conditioner available.
Breakfast is ok.
Better not more than 1 night.

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank volkerd1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2019

Arriving late from France , the welcome is very good the hotel confortable and food excellent ,breakfast perfect lot of choice . There is a swimming pool but due to a late arrival of Iberia plane impossible to have a go.

Date of stay: April 2019
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank alainp559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2019

Showing a little wear around the edges but bed was super comfortable and staff was friendly and professional. Shuttle to the airport every 30 min. We stayed here twice to avoid last minute drama at airport. Gave an extra star for amazing buffet in restaurant. Food was really good for a buffet. Could easily OD on the fresh salads and fruits.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ponkapog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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