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All reviews sports bar close to the airport la vista breakfast buffet caravan tour japanese restaurant nice hotel business center pizza hut heated pool great pool the wi fi every hour free shuttle room key shuttle service minutes from the airport
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Reviewed 4 weeks ago

I have been to Guatemala 20 times since 1987. Barcelo is my hotel I go to the night before I am leaving. Hotel multiple restaurants, nice rooms free WIFI and Shuttle to the airport is like 15 mins. I travel with a lot of gear and they are very accommodating.

  • Stayed: May 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank NekoKike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Needed a good hotel in close proximity to Guatemala Airport and this fit the bill. The hotel was very nice and very clean. Large spacious lobby and really friendly service. The rooms were large and very comfortable and well appointed. The bathroom was old, and tired, however, and the tub / shower unit looked ancient. I tried and tried but could find no way to get the tub drain open and had to leave the tub full of water. Had a late dinner in the hotel. Took a very long time to get anyone to recognize us, but once we found a waiter he took good care of us and the food was very good. The ceviche was excellent and so was the steak. The breakfast buffet was very large and had many nice options. Aside from the bathroom, it was a very nice hotel and a very nice stay.

  • Stayed: September 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank yecats59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

After a few weeks in Quetzaltenango, this hotel was a dream. The look and feel is classy and rich but very affordable. The next morning buffet was plentiful. My only very small criticism is that the beds are hard, well mine was anyway.

Stayed: September 2018, travelled solo
Thank Sylvie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 17 September 2018

Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

While on vacation with Gate1 tours we stayed at this hotel. The location near the airport was good. We could walk to many restaurants in the area and all of our extra tour had now problem picking us up at the hotel. Uber also had no problem getting in and out. The Buffet breakfast was very good as well.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Adventurer815110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 12 September 2018

Dear Guest,

Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018

Stayed for 1 night due to close locality to airport.
The service was excellent - all staff were friendly and accommodating.
Good sized room - clean and comfortable.
We were given access to the lounge whilst waiting for our room which was that extra small touch that was appreciated after a long shuttle bus ride from Lake Atitlan.
Chose Japanese restaurant that evening - on the higher level of cost but food and service was good.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Shane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded 10 September 2018

Dear Guest,

Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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