I will preface by saying I love Newk’s as a company. I travel on business very frequently. When I am in an area that has a Newk’s, I always stop for lunch.
Today, I had to wait for about 3 minutes to be greeted. No big deal. I was greeted with a “hey” and then just stared at. Where was the peppy “welcome to Newk’s! How can I help you?”?
I ordered a Salad that came with Bleu Cheese (which I despise), so I asked for no cheese. My order is correct on my receipt, yet I have Bleu Cheese on my salad.
Underwhelming experience. Will not visit Newk’s of Albany when I am back in the area.