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Reviewed 12 October 2015 via mobile

Loved staying here. The house keeping service was impeccable!!! Thank you ladies for keeping everything in tip top shape during my stay! The price was a little high but the service was always friendly and willing to help! I'll be back for another family vacation!

Date of stay: January 2015
Trip type: Travelled with family
1  Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2015

We stayed here for 2 nights for a conference being held at Disneyland Park. We booked a standard room, but were given a free upgrade to a suite. The suite had amazing views, from floor-to-ceiling windows on three sides overlooking Downtown Disney. The room was furnished in modern, high-end furniture. Our room had a large wet bar and two bathrooms, complete with Mickey Mouse ear shaped faucet handles. The headboard on the King Bed lit up in the pattern of the Cinderella Castle, while playing Disney music, and was controlled by the Tinkerbell shaped lamp on the side table. Room security was great, as there were two doors you had to unlock.
The staff was friendly, and the multiple pools were great. Keep in mind that the suite we had would normally be about $700/night, so it's not an average family's price. You also get early-entrance to the park.

Room tip: Try to avoid rooms overlooking the 3+ pools because the screaming kids can be loud and annoying.
Date of stay: November 2014
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Frank O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2015

The Disneyland Hotel is classic "magic". I had a pool view room in the Adventure Tower, and it was great. The staff was top notch. The room was comfortable. The area was very nice. It is very expensive for what you get. But, it's also a part of the "Disneyland experience".

Room tip: Reserve a lower floor pool view (2-5). The convention center is only 3 stories tall, so lower floors keep you surrounded by the resort.
Date of stay: October 2015
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank Toby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2015

We spent four nights at the Disneyland Hotel and found it to be amazingly expensive, yet quite ordinary and old feeling.

When we arrived to check-in, we were told that we could NOT have a room with a view of the parks, nor the king bed we requested, even though we paid for an upgrade to a "Premium View". Check-in took about 45 minutes and we wound up with a room in the Frontier Tower with 2 queen beds and a partial view of Downtown Disney. At least we could see the Disneyland fireworks at night. For $500/night, we felt (and still feel) robbed. I think we should have been given a partial refund, but no--that didn't happen.

The room was comfortable, clean and cozy (meaning it was pretty small). The bathroom was the size of a postage stamp, and only one of us could be in there at a time, so we took turns (very old building architecture/design).

The restaurants in the hotel serve decent food, but they are also very overpriced. $84.00 for two breakfast buffets at Goofy's Kitchen is totally insane, but fun with the Disney characters. Also, there are no restaurants open before 7:00 am, so if you want to take advantage of getting in the parks an hour early, you have to go hungry or buy something the day before.

If you've been to Disney World in Florida recently, and used the Magic Bands, you will be most disappointed with the technology at Disney California. They still have "credit card" room keys, and every time you use the card to charge something, you MUST show your ID, even for a $10 charge. Stupid! Entry tickets for the parks are paper (really?) and easily lost/misplaced.

We feel Disney is totally focused on profit, at the expense of their customers. There's no other reason for everything costing so much. $18 per day to self-park at the hotel? Why? There are no parking charges at Florida Disney hotels. Oh, just MORE profit.

To others planning a trip to Disneyland, I would recommend staying off the Disney property, but if that is too inconvenient, then bring lots of food from home or stop at a grocery store. Unless you are independently wealthy, in which case you can ignore my rant.

Should we ever wish to have another "Disney Experience" we will ONLY go to Disney World in Florida. No more Disney California for us!

Room tip: Get the cheapest room available. Don't bother paying more for a better room.
Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
5  Thank Colorado_Rick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2015

I spent a week at the Disneyland Hotel for business. It was fun seeing all the families and little ones scurrying around.

For me, however, the setup was not ideal. Cell phone coverage was spotty. The internet was often overloaded. And the TV was problematic. Not only was there an overabundance of Disney channels (and not enough regular channels) some of the regular channels came and went (a few minutes on, a few minutes off).

Date of stay: October 2015
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
6  Thank DA8026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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