Dear Willard Front Lobby Desk Manager,
We just wanted to let you know that Mark gave us outstanding service each and every time we had a question from the moment we were checking in to the minute we left after our stay. It looked like he is a natural when helping. Soft spoken, polite, cordial, etc..... He actually took several minutes to speak to us about where we live, and answered my many questions about who he is and where he was from. What an AWESOME experience Mark provided and we recommend that the next time you have a higher position or bonus funds available, that he would be your first choice. Thanks again Mark for letting get to know you!!!
Keep up your great work, and you will go places, GARAUNTEED!!!
Kenneth and Dana Morgan
Stayed at the Willard 9-1 through
9-3-2018. Room 943More
- 1 (800) 578-2900
- Room service