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All reviews national mall fire station great location rooftop bar free breakfast third floor air and space museum walking distance l'enfant plaza outdoor pool few blocks bathroom door family vacation great place to stay minute walk clean hotel smithsonian museums
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1 155 - 1 160 of 2 292 reviews
Reviewed 27 December 2017

Excellent. Really this hotel is wonderful. I would stay again due to its excellent customer service, good buffet for breakfast and amazing rooms. Really the staff of the restaurant / bar is impressive the truth deserve my congratulations because always our family tried to provide the extra mile in each requirement.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank federicobauta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RustinHP, Assistant General Manager at Hyatt Place Washington DC / National Mall, responded to this reviewResponded 28 December 2017

Hello Federico,
Thank you very much for your 5 star review of Hyatt Place DC National Mall. Thank you for your compliments, they will be shared with our staff accordingly.

Sincerely,
Rustin Moore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2017 via mobile

We are staying at the Hyatt Place in Washington and we are really impressed with the excellent Costumer Service of the staff in this hotel. Since the day we arrived we were greeted by William who gave us a warm welcome and he helped us with everything we needed.
Everyone at this hotel is friendly, polite and helpful.
This hotel is close to all the attractions!
The breakfast is included in the price and it is Yum! You start your day with a beautiful breakfast!
Room is very big and our view is amazing!
Highly recommended!

Date of stay: December 2017
Trip type: Travelled with family
Thank Granil D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RustinHP, Assistant General Manager at Hyatt Place Washington DC / National Mall, responded to this reviewResponded 23 December 2017

Hello Granil,
Thank you for the positive review of your stay at Hyatt Place DC National Mall. We will be sure to tell Willis that you recognized him for his warm welcome and customer service. It is always refreshing to hear that our staff has made a difference in one of our guest's stays. They are the variable in our operation that you can ONLY get here, they are also irreplaceable for us.

We hope to have you back in soon!

Thank you
Rustin Moore

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Reviewed 22 December 2017

We stayed in Hyatt Place Capital Hill DC in December. Hotel is close to the National Mall and the Capital. The staff was excellent. Very accommodating and going over and beyond to make our stay very enjoyable. Great Hotel

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank lindagS350NG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RustinHP, Assistant General Manager at Hyatt Place Washington DC / National Mall, responded to this reviewResponded 23 December 2017

LindaG,
We are very glad that you enjoyed your stay at Hyatt Place DC National Mall. Our staff is the jewel to our operation and we are glad that this was reflected in our service to you.

Thank you again and we hope to have the opportunity to serve you again in the near future.

Sincerely,

Rustin Moore

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Reviewed 21 December 2017

Great hotel and near all museums. Service was good with everyone being helpful and friendly. The only down side is having to pay for parking since you already paying for a room. Other then that all was good.

Room tip: Seventh floor was great for us.
Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Bill P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RustinHP, Assistant General Manager at Hyatt Place Washington DC / National Mall, responded to this reviewResponded 23 December 2017

Bill P,
We are enthused that you enjoyed both your stay and our staff.

Being in a busy urban market, we along with all of our competitors must charge for parking due to lack of physical space.

I hope you understand, and I hope we have the opportunity to welcome you back soon.

If you do book directly through us, we do offer a parking package that includes valet parking. It is a bit higher than a normal room rate but you will notice a slight discount on the package deal.

Thank you
Rustin Moore

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Reviewed 19 December 2017

This is our second stay at this property. We really enjoy the location, the staff and room. We will be back. thanks again for a great stay. Breakfast is nice to have and the room id perfect for family of 4.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jimkL8487SU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RustinHP, Assistant General Manager at Hyatt Place Washington DC / National Mall, responded to this reviewResponded 23 December 2017

Hello jimkL,
Thank you very much for choosing Hyatt Place DC National Mall for another stay. We are very glad to hear that you enjoyed your visit again and we hope to welcome you back for the Trifecta.


See you soon,

Sincerely,
Rustin Moore

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