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All reviews sparkling wine quirky hotel old building black bread no lift cobblestone streets steep stairs viru gate lots of character stayed at this hotel for nights merchant house breakfast was delicious little things bigger room small pool definitely stay here again noisy at night
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Reviewed 11 September 2018

We found check-in friendly and efficient, lack of lift meant hefting two suitcases up two flights of stairs, but a minor inconvenience.
Room quite quirky, to be expected as it was an original merchants house. Large room, no air-con but we opened the windows and did not suffer any undue noise from outside.
Location excellent, step out of the door into one of the main streets of the Old Town.
This street is pedestrianised after 10 am, so after this time a taxi to or from the hotel is an easy 150 yards away. Also close and convenient for bus/tram routes.
If you are arriving from a ferry, would suggest a taxi rather than lug cases from the terminal to the hotel, also same if you are arriving/leaving from the main coach station.
Breakfast was adequate and tasty.
Would without doubt stay again if we came back.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
Thank GRAHAM H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
344annelit, General Manager at Hotel CRU, responded to this reviewResponded 8 December 2018

Hello dear GRAHAM H!

Thank you for the time taken to post your review on Tripadvisor.
The building where Cru is located is one of the oldest buildings on Viru street. That is the reason for not having the elevators, just the stairs and long narrow corridors.
We are delighted that you enjoyed your visit, you were satisfied with our services, perfect location, friendly staff and good breakfast.

We hope to welcome you back in CRU Hotel soon!

Best regards,
Anneli Raba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Two Albertans ...This quirky hotel is one we would recommend and stay in again. Steps to the square, excellent breakfast with accommodating pleasant staff. Checkin was quick and professional. The room was fine, but the lack of air conditioning required the windows to be open all night and thus noisy. However, this is sometimes the balance between an excellent location and staying further afield.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank 2albertans2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2018

Comfortable hotel and clean rooms. Excellent service and very friendly staff. The restaurant is tasty menu. I liked very much and I warmly recommend to the destination who wishes to enjoy the history and love of the Old Town.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Leo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anneli T, General Manager at Hotel CRU, responded to this reviewResponded 29 October 2018

Hello dear Leo A!

Thank you for the wonderful 5-star review!

All the team of CRU is truly grateful for such a positive comments. We are happy that you enjoyed your stay with us in the fullest and we hope to welcome you back in our hotel and restaurant soon!

Warm regards,
Anneli Raba

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Reviewed 4 September 2018

Liked very much, nice and friendly staff.Everything near by,location is great.Rooms are clean and cosy. The restaurant is outstanding . I recommend to the destination who wishes to enjoy the romance of the Old Town.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Maps254813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anneli T, General Manager at Hotel CRU, responded to this reviewResponded 29 October 2018

Hello dear Maps254813!

Thank you so much for taking the time to write this review and choosing the CRU Hotel for your stay in Tallinn.
All the team of CRU is truly grateful for such a positive comments. We are also happy that you enjoyed your stay with us in the fullest and we hope to welcome you back in our hotel and restaurant soon!

Warm regards,
Anneli Raba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

Very nice hotel, excellent service. The restaurant is a cozy and very tasty menu. I warmly recommend to the destination who wishes to enjoy the romance of the Old Town. A very beautiful courtyard and a cozy terrace. The map is rich.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Navigator521859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anneli T, General Manager at Hotel CRU, responded to this reviewResponded 29 October 2018

Hello dear kristel700!

Thank you for your stay with us and for sharing your experience with other travelers.

We are also happy that you enjoyed your stay with us in the fullest.
All the team of CRU is truly grateful for such a positive comments.

We hope to welcome you back in our hotel and restaurant soon!

Sunny regards,
Anneli Raba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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