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“At L'Ermitage: Relax, Revel, Retreat”
Review of L'Ermitage Hotel

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L'Ermitage Hotel
Ranked #22 of 86 Hotels in Tallinn
Certificate of Excellence
Reviewed 21 May 2017

A very sweet hotel. Good restaurant. Good service. Very good location: just a walk up the hill brings you inside the old city walls and a few steps away from the impressive Alexander Nevsky Cathedral. The hotel is spotlessly clean with understated and sophisticated decor. Amenities in the room are excellent. We had a canopied bed and a gargantuan bathtub. We were also fortunate to have a room that looked out onto the garden courtyard which enhanced a very peaceful setting. There were also lovely windows that opened out on the courtyard which was so unusual, gracious, and welcome. The hotel is located on a very busy street but don't let that trouble you. The quality of our stay here far exceeded our expierence of rooming inside the walls of the old town. I would definitely book here again. Thank you, L'Ermitage for the giving us such a lovely send-off from Tallin.

Room Tip: Try to get a room facing the garden and the back of the hotel
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  • Stayed: May 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank panigrazyna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 May 2017

Hello!
Thank you for the great feedback in Tripadvisor! We are very happy to hear that you would recommend our hotel! I will give your regards to our staff and restaurant team! Great that you liked our interior and room design, this is also something we feel that is special and unique in our hotel! Thank you for pointing out our convenient location- just next to the Old Town and in same time close to new popular areas in Tallinn like Kalamaja.
If your travels bring you back to Tallinn in the future, hopefully you will visit us again!
Best Regards and have a wonderful week!
Kerli Marmor
Hotel L'Ermitage

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43 - 47 of 824 reviews

Reviewed 20 May 2017 via mobile

Very modern, clean and well designed ensuite. Sleek and bright furniture. Cafe at Reception. Breakfast with choices. Staff friendly and helpful. Walking distance to Old Town Tallinn. Just over 2kl to Airport.

Stayed: May 2017, travelled as a couple
Thank Lorraine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 May 2017

Dear Lorraine,
Thank you for your feedback in Tripadvisor!
We are glad that you enjoyed your stay with us.
Hopefully see you soon in Tallinn and L'Ermitage again!
Best Regards,
Kerli Marmor
Hotel L'Ermitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017

We were in one of the rooms that was yet to be renovated, it was clean and comfortable, my only niggle is there was no plug near the mirror, and this was difficult for doing hair. Great service at the hotel, i had read staff were rude, we were treated really well, had a parcel delivered to England because of local holiday , so staff went above expectations.Food at breakfast was fine, again staff efficient at clearing plates etc.wearing gloves while handling the food.I'd definitely stay again and wouldn't hesitate to recommend L'Ermitage hotel.

Room Tip: Try and find one of the renovated rooms
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  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank nina t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 19 May 2017

Dear Nina,
Thank you for your great feedback!
I would like to thank you on behalf of all staff for the kind words! We are extremely glad to hear that you enjoyed your stay with us, we're pleased with breakfast and food. Lovely to hear that you would recommend our hotel.
Hopefully, we will have the opportunity to welcome you back in the near future in Tallinn and Hotel L'Ermitage!
Kerli Marmor
Hotel L'Ermitage

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Reviewed 14 May 2017

This hotel is located close to the Old Town, just a short walk away.

The reception was busy when we arrived and the staff were efficient but not overly friendly on this occasion, however, they were very helpful later in our stay when they helped us organise a taxi to take us to the Ferry Port.

There are two restaurants offering different menus. We didn't actually dine in the hotel we walked into the Old Town for dinner. Both restaurants are open for breakfast and there is a good choice of hot and cold food.

We had a room which faced onto the road and this was noisy due to road traffic.

The bar area is small and located close to reception so there isn't really anywhere to sit and relax for a nice evening drink, but again we were not worried about this as we went into the Old Town.

We would stay here again due to its convenient location, but would definitely ask for a room at the back of the hotel. We usually ask for quiet rooms, however, we did this booking through Secret Escapes so it was harder to make special requests.

Room Tip: Avoid rooms that face out onto the road
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  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank KymH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lermitage2016, Guest Relations Manager at L'Ermitage Hotel, responded to this reviewResponded 4 weeks ago

Dear KymH,
First of all, we would like to thank you for all the positive comments about our property - we are glad that you liked the hotel and our services and found our location suited to your needs. We highly appreciate every guest comments! For your next stay with us you can request a courtyard room. Also, you can choose superior or a business class room located in the new part of the hotel. These rooms are more quiet and spacious.
Looking forward to welcome you soon again in Tallinn and L'Ermitage Hotel.
With kind regards,
Kerli Marmor/ Hotel L'Ermitage

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Reviewed 19 April 2017

Me and my wife spent 4 nights here, over the easter holiday. It is located about 5 min on foot from the city centre. The staff is really friendly,with lots of local knowledge and willing to help.

The room we were given(315) was really quiet and overlooked a courtyard, so no noise at all.

Breakfast was very good, with everything you wish for, scrumbled eggs, fresh fruit, sausages, mushroom, fresh bread, berries, porridge, jogurt etc.

check in and check out was fast and efficient, it only took a few seconds.

The tv in the room had lots of channels, also many russian channels, which was good because I'm learning russian at the moment.

Really recommended to everyone and spassiba balshoy to all the members of staff.

Room Tip: 315 very quiet
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  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Fritz-Wepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 April 2017

Thank you for your great review! Really clad to hear that you enjoyed your stay with us, that you liked our location, breakfast and room.
Hopefully see you soon in Tallinn and L'Ermitage Hotel again!
Kerli Marmor, Hotel L'Ermitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about L'Ermitage Hotel

Address: Toompuiestee 19, Tallinn 10137, Estonia
Phone Number:
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Tallinn
#17 Romantic Hotel in Tallinn
#20 Luxury Hotel in Tallinn
Price Range: R948 - R2 002 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Ermitage Hotel 4*
Number of rooms: 122
Official Description (provided by the hotel):
The modern 4-star Hotel L'Ermitage is located in the centre of Tallinn, just a 5-minute walk from the Town Hall. In total it has 122 rooms, providing a luxurios stay in various rooms, including standard, business, superior rooms and suites. In addition to guest rooms, the hotel also features two restaurants - L'Ermitage and Katze - an all-new contemporary conference hall, and a private sauna with a Jacuzzi. Many attractions, locals favorite bars and restaurants are located nearby the hotel, in walkable distance. The Nordic serenity of Hotel L`Ermitage catches the eye as you approach the building. The interior of the hotel welcomes its guests with a warm and bright atmosphere, encouraging visitors to enjoy our guest rooms, restaurants, conference hall, and sauna, benefitting from Northern, elegant interiors filled with well thought-out detail that always accentuates convenience, comfort, and tranquillity. ... more   less 
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Also Known As:
l Ermitage Hotel Tallinn

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