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Reviews (881)
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All reviewsnice hotelold townhotel is locatedstreet noisetoompea hillrooms are smallnice stayminute walkcomfortable bedsuperior roomsingle roombeautiful citythree nightsnice breakfastshort staybreakfast was includedthe air conditioning
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Reviewed 14 May 2017

This hotel is located close to the Old Town, just a short walk away.

The reception was busy when we arrived and the staff were efficient but not overly friendly on this occasion, however, they were very helpful later in our stay when they helped us organise a taxi to take us to the Ferry Port.

There are two restaurants offering different menus. We didn't actually dine in the hotel we walked into the Old Town for dinner. Both restaurants are open for breakfast and there is a good choice of hot and cold food.

We had a room which faced onto the road and this was noisy due to road traffic.

The bar area is small and located close to reception so there isn't really anywhere to sit and relax for a nice evening drink, but again we were not worried about this as we went into the Old Town.

We would stay here again due to its convenient location, but would definitely ask for a room at the back of the hotel. We usually ask for quiet rooms, however, we did this booking through Secret Escapes so it was harder to make special requests.

Room Tip: Avoid rooms that face out onto the road
  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank KymH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lermitage2016, Guest Relations Manager at L'Ermitage Hotel, responded to this reviewResponded 14 November 2017

Dear KymH,
First of all, we would like to thank you for all the positive comments about our property - we are glad that you liked the hotel and our services and found our location suited to your needs. We highly appreciate every guest comments! For your next stay with us you can request a courtyard room. Also, you can choose superior or a business class room located in the new part of the hotel. These rooms are more quiet and spacious.
Looking forward to welcome you soon again in Tallinn and L'Ermitage Hotel.
With kind regards,
Kerli Marmor/ Hotel L'Ermitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Me and my wife spent 4 nights here, over the easter holiday. It is located about 5 min on foot from the city centre. The staff is really friendly,with lots of local knowledge and willing to help.

The room we were given(315) was really quiet and overlooked a courtyard, so no noise at all.

Breakfast was very good, with everything you wish for, scrumbled eggs, fresh fruit, sausages, mushroom, fresh bread, berries, porridge, jogurt etc.

check in and check out was fast and efficient, it only took a few seconds.

The tv in the room had lots of channels, also many russian channels, which was good because I'm learning russian at the moment.

Really recommended to everyone and spassiba balshoy to all the members of staff.

Room Tip: 315 very quiet
  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Fritz-Wepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 April 2017

Thank you for your great review! Really clad to hear that you enjoyed your stay with us, that you liked our location, breakfast and room.
Hopefully see you soon in Tallinn and L'Ermitage Hotel again!
Kerli Marmor, Hotel L'Ermitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2017 via mobile

This moderate prized and cozy business hotel is well connected if you have meeting both in town and outside of it. Friendly staff and clean rooms. Nothing fancy but everything works. Good value for money.

Stayed: April 2017, travelled on business
1  Thank Vesa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 April 2017

Thank you so much for your kind review and taking the time to share your experience with us! I'm glad to hear that you found value for money to be good and of course that the central location of L'Ermitage was good for your business visit in Tallinn!
Hopefully see you soon in L'Ermitage Hotel and Tallinn! Kerli Marmor

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Reviewed 25 March 2017

This is an okey middle class hotel. If possible, do choose a room facing the backyard. Even though it is not heavy, heavy traffic - the noise is still disturbing during night. We had a standard double room which was not big, but not very small. Good beds ’though!

The breakfast is a standard one, on the smaller side. I still want to give a shout out for the fresh fruit and the berries. Also the yogurt was very nice. The breakfast staff are extremely nice and they make sure that nothing runs out. Which I appreciate very much.

The WIFI is very good. We had no problems during our 3 nights. Also storing the luggage for a whole day was no problem, big thanks to the staff for that!

The location, in my opinion, is good. It takes about 5-7 minutes to walk to the old town and 10-15 to the shopping centers. If you are interested in going to Rocca al mare, you can take a bus close to the hotel. It will take you there in around 10 minutes. I walked and it took me only 45 minutes. And if you intend to eat at Hotokas, it’s just across the street.

  • Stayed: March 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Inger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2017

Spent three nights in this hotel and we were happy with this hotel. Service was friendly and breakfast was good with good varieties of different food. Overally the hotel was clean and our basic double room was big enough with bathtub and comfortable bed for a good night sleep.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank joelkristjank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 March 2017

Dear joelkristjank, Thank you for selecting L'Ermitage as your hotel of choice for your recent visit to Tallinn and thank you for taking the time to write a review about your experience in Tripadvisor. Thank you for the great feedback relating to service and breakfast also cleanliness of the hotel and comfortable beds. I hope, with this in mind, you will continue to stay at our hotel on future trips to Tallinn and I look forward to welcoming you back soon. Best Regards, Kerli Marmor

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