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Reviews (394)
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All reviewsbicycle themefree coffee machinethe rivercomfortable bedbudapest citytram stationfollowing morningair conextra pillowshigher floorreception areadecent hotelpublic transportsmall balconymain roadbusiness triprooms were very clean
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Reviewed 29 October 2017 via mobile

Hotel was fine with staff helpful check in and were strict with check in times, even if it were an hour earlier.

Breakfast was pretty standard but extremely busy. A machine broke down and forks were queuing up for coffee.

What they can improve on was firstly the stinky toilets which was put off and the rooms had only heating the time of year we were visiting.

Stayed: October 2017, travelled as a couple
Thank gercrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BudapestHotelGM, General Manager at Ibis Styles Budapest City, responded to this reviewResponded 30 October 2017

Dear gercrys,

Thank you for taking the time to tell us about your experience at the ibis Styles Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Mr. Dániel Vetlényi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

Despite the chain saying they have attention to detail, the room wasn't ready on time. This wouldn't have been so bad on it's own but we then found the safe in our room didn't work.

The somewhat rude staff suggested we carry all of our valuables around Budapest for the evening instead..........

Hotel is quite far out of the centre - there are better and cheaper hotels around....... I'd give this one a miss!

Stayed: October 2017, travelled as a couple
Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BudapestHotelGM, General Manager at Ibis Styles Budapest City, responded to this reviewResponded 31 October 2017

Dear Mark V,

Thank you for taking the time to tell us about your experience at the ibis Styles Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Mr. Dániel Vetlényi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017 via mobile

Lovely hotel, very friendly staff and clean rooms. Can’t fault the beds, we sat on one and thought they’d be hard but sleeping on it was a different matter. Really comfy and nice soft linen, better than the holiday inn we stayed in before coming here.

The big downside to it is that the hotel advertises air conditioned rooms, even now. Yet there is no air conditioning, only heating. This is wrong to mislead the consumer as we booked only a hotel that has air con. It was very stuffy and hot so you need the door open but doing so makes it unbearable to sleep due to the road noise outside. When the doors are closed you can hardly hear anything so that’s a positive.

We were kindly moved to a higher floor and what felt like a less stuffy and cooler room, thanks for trying but in order to please your guests, just get some air conditioning, or take it off your websites!

Anyway the area is good, spar over the road, no.2 tram takes you to the centre. Lots to eat and drink around, use trip advisor or see my reviews in Budapest for some great eats.

Stayed: October 2017, travelled as a couple
Thank smayf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BudapestHotelGM, General Manager at Ibis Styles Budapest City, responded to this reviewResponded 30 October 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 October 2017

Very comfortable beds, and kept very clean and tidy. Breakfast was varied and catered for all tastes, although on occasion the 'hot' food was just warm, which spoilt it a little, but plenty of choice, with tables cleared and cleaned quickly. Staff always willing to please.
The theme of the hotel was well carried out, with some clever use for decoration.

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank 151francie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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