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Ways to Experience Kenya Tour Budget Safari
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All reviews thank you very much our tour guide an amazing experience amboseli national park masai mara short notice highly recommend this company days tour mount kilimanjaro great value for money amazing service bottled water lake naivasha crescent island boat ride fred accommodations
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Reviewed 4 April 2021

I just returned from a 2 days tour to Mt. Suswa and Lake Naivasha with Kenya Tour Budget Safari.
All in all I had a good time with a lot of different sites and experiences.

PLUS POINTS
- The booking was successful even on very short notice (one day before depature)
- The safari was possible even though there was nobody to join besides me - so I received a private safari for the same price as a group safari.
- The communication beforehand was very quick and easy.
- The drivers and guides were always on time, which I really appreciate!
- I was provided with bottled water both days, which was much appreciated!
- The choice of activíties and spots (Mt. Suswa hiking, Biking in Hells Gate National Park and Boat tour on Lake Naivasha) were well chosen and provided a perfect mix between activities and chilling ;)
- The accommodation (Taphe resport) is rather basic, but with very friendly staff and quick service.

POINTS TO IMPROVE (which have already been shared with the company):
- It feels like this was the first time this tour to Mt. Suswa/Naivasha was offered by the tour company. It took us 6 hours from Nairobi to the start of the hike; from the main road after Suswa town it took me and the driver nearly one hour to find the right way to Mt. Suswa, with a lot of trial and error and me using Google maps. I advise to give the (in that case: externally hired) driver a better preparation on where to go as he has never been there before.
- The vehicle on the first day was not at all appropriate for the roads at Mt. Suswa, a 4x4 would have been highly recommended!
- It took us very long to find a local guide for Mt Suswa. I feel the guide should have been arranged beforehand by the tour company. This is why I book with a tour company and do not organize all by myself.
- Due to the huge delay (we arrived at 1.30pm at Mt Suswa instead of in the morning times) we only had 2 hrs for hiking, therefore we only did a quick hike. No caves (they would have been at the other side of the valley), no hike to the top.
- In the safari description it says 3 meals per day are offered; I think this is not fully accurate, as the first meal on day 1 was offered at 4pm (in total: 2 meals per day) and obviously on the 2nd day no dinner was provided as the tour ended at 3pm. Also dont expect "3-5 courses" - its rather one (+ soup for dinner) - which is no problem, but it should be described as such.
- I advise to put a little reminder in the ad (or in the booking email) that guests should bring enough snacks as well as good shoes for hiking and Hells gate cycling (the latter is mentioned somewhere in the text but can easily be overseen)

All in all I think it is a solid tour, but the tour description needs to be adapted a bit to do better expectation management ;)

I would do it again ;) Thanks for the good trip to my drivers Simon and Fred as well as the guides Jackson (Mt. Suswa) and Charles (Hells Gate).

Date of experience: April 2021
Thank 00_KatB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrispinusw, Guest Relations Manager at Kenya Tour Budget Safari, responded to this reviewResponded 5 April 2021

Dear Katrin

We are sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.”

“We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.”

We’ll strive to do better.

We are looking into this issue and hope to resolve it promptly and accurately.”

So thanks also for your kind words and we look forward to seeing and travelling with you again.

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Reviewed 26 February 2021

Our group of 6 had such a fantastic time in Kenya using the services of Kenya Tour Budget Safari! We opted for a 3-day safari of Masai Mara, a 3-day safari of Amboseli, and a day trip to Lake Naivasha/Hells Gate. Our driver/guide Fred was excellent and provided exceptional service. On our game drives, he knew exactly where to go to find the best animals. We saw many lions and even cheetahs! Was very happy with the prices and pacing of the tours. We also loved the accommodations as well! Thank you very much, Fred!

Date of experience: February 2021
Thank 862jaredh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrispinusw, Guest Relations Manager at Kenya Tour Budget Safari, responded to this reviewResponded 24 March 2021

Dear Jared

Thank you for taking your time to review your safari experience with us. We are very pleased to hear that our guide Fred made your your safari great and also accommodation. We looking forward to seeing you again soon.

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Reviewed 29 February 2020

Good value for the money.
Stayed at really nice lodges.
Nice and friendly driver. No delays. The driver was punctual.
Many gamedrives. The driver was eager to show us as much as possible. Saw everything.
One advice: Spent the money on a day or 2 extra on the trip. It will cost extra but a 5 day trip is to much driving, when it includes Masai Mara. Use only good lodges. It will cost extra but it is worth it.
A little trouble with the car at the end of the trip - othervice perfect trip.
We have no complaints.
Can recommend Kenya Tour Budget Safari. Can recommend the driver Fred.

Date of experience: February 2020
Thank mortenc2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Compass24665957672, Guest Relations Manager at Kenya Tour Budget Safari, responded to this reviewResponded 10 March 2020

Dear Morten
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority.

We apologies for the few minutes mechanical problem that you experienced.
So thanks for your kind words and we look forward to seeing you again and again

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Reviewed 4 January 2020 via mobile

We had an amazing experience on the 6 days tour. We went to Nakuru lake, Naivasha, Masai Mara and Amboseli. The 3 guides we had, Charles, Fred and Josphad, did a superb job. They were well trained, communicative, showed us many animals and helped us any time we needed. The camp sites were basic but had everything you need, taking into account that you are in the middle of the sabana. The organization from Spain with Dorcas was very easy, although we had a plan change it was in our favour. We'll definately recommend you.

Date of experience: January 2020
Thank ribera_jordi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrispinusw, Public Relations Manager at Kenya Tour Budget Safari, responded to this reviewResponded 16 January 2020

Dear jordi

Thank you for your review ,we are much grateful for your kind remarks on safari experience that will remain of memorable ,our aim was to provide best service during your safari as we did , we really appreciated for your patience as we were planning the safari and the cooperation during the safari ,we will be happy to travel with you again.

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Reviewed 1 January 2020 via mobile

If you’re up to an adventure, then this is the tour for you. We did the 3 day Lake Naivasha excursion. We had so much fun walking around crescent island with the giraffes and zebras all round. Our tour guide, Fred, was so knowledge and accommodating. The Taphe Guest Resort was much nicer than expected, didn’t feel like a budget accommodation.

Thanks Fred!! Until next time.

Date of experience: January 2020
Thank hannahhR196GC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrispinusw, Guest Relations Manager at Kenya Tour Budget Safari, responded to this reviewResponded 16 January 2020

Dear Hannah

Thank you for travelling with Kenya tour budget safari and for leaving us such a wonderful review. We are thrilled that you loved your experience; we put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

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