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“Excellent, relaxing, beautiful sunsets, rooftop...”
3rd floor terrace/pool
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3rd floor terrace/pool
beach in front of house outside of house
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Very good
18 reviews
3rd floor terrace/pool
beach in front of house
outside of house
2nd floor patio
view of house from the beach
kitch/living area upstairs
upstairs bedroom
kitchen upstairs
maser bedroom upstairs
3rd bedroom upstairs
kitchen upstairs
downstairs outside view
downstairs kitchen
downstair TV room
bedroom downstairs
downstairs patio
master bedroom downstairs
downstairs patio
3rd floor terrace/pool
3rd floor terrace/pool
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Overview
Holiday Rental House -
5 Bedrooms, 5 Bathrooms, Sleeps 11
Rincon, Puerto Rico

Reviews from our community

Very good - based on 18 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
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English first
prnut
San Juan, Puerto Rico
Level 6 Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Filthy! A scam.”
Reviewed 22 July 2016 for a stay in July 2016
2
people found this review helpful

We were a group of ten. We arrived after 3 pm. Had not been cleaned. Water dripping from ceiling onto furniture and floor. Furniture full of fungus. Stove on wood planks. Beach unusable. Pool was full of sand and dirty. We observed water dripping on table on balcony and manager suggested to just move it. I couldn't believe I had just heard this comment. Beds did not have mattresses but 3 inch pads. It was filthy through and through. The pictures look nothing like the property. We did not stay. We returned the keys for a refund. I have never written a negative review in all of my years reviewing on Tripadvisor. I am upset that I have felt obliged to write my first one, but I feel others should know the true condition of this property.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked least: The filthy condition of the property.
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Sep 2016
PRnut,
Given that we are now finishing the high season here in Rincon, we had not been able to respond to this very misleading review. Your group was not at the property for more than 30 mins in order to write a credible review of the house. First off, the house had been cleaned the SAME day you arrived and when you and your party arrived the cleaning ladies were still on property finishing up the last details and this was explained to you when you were checking in and at the moment you said there was no problem, so it seems a bit unfair to use this negative statement in the review. The dripping from the ceiling was also explained to you and your party and it was that the pool, which is located on the third floor terrace (the roof of the house) had suffered a major water line breakage (internally and not visible) and the pool was left filled up so your guests could use it during your stay and the water lines were to be replaced once you left to not cause further inconveniences during your stay and this was also explained to you. The contract that is sent to you, and was to be signed BEFORE your check in date, states that the house is OCEANFRONT and therefore the appliances and furniture wear off much more rapidly than if in a regular house. But the contract was never sent in and was signed in front of the front desk clerk the date you checked in. so it only suggests that you did not read the contract before confirming the reservation. The contracts also states that any appliance that needs to be replaced before or during your stay will be replaced as soon as possible and all the appliances in the house were working to their full potential on your check in date. The beach not being "unusable" is not in our hands. The climate, during your stay was not the best given that the day you arrived there was a very heavy thunderstorm passing through Rincon that brought heavy rain and wind and the ocean gets a bit rowdy. The pool was cleaned the day you arrived also and like stated before, the house is on the roof top and has no cover so with the heavy wind blowing some sand particles are likely to get into the pool but again something that could have been resolved that same day with our maintenance crew but this was not brought to our attention the day of the check in.
I will state that the house and the pictures posted are exactly what is given to the guests that reserves, Arenas y Mar is the property advertised. There are a few details that are different, such as the way the room is set up or the decorations because we do move the rooms around a couple times a year in order to change it up and we like to modernize our decorations every once in a while. So that may explain why some things look different. As you can see all of the other reviews , with the exception of yours, speaks VERY HIGHLY of the property. We are always open to suggestions that any guests may have and always try to make the guests' stay as pleasant as possible. We are very sorry that was not possible for you and your party. We do appreciate constructive criticisms but false. misleading reviews are not acceptable.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sammielou...
Baltimore, Maryland
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent, relaxing, beautiful sunsets, rooftop cold dipping pool”
Reviewed 6 December 2015 for a stay in November 2015
1
person found this review helpful

This is the best deal you will get for beachfront property in Rincon. The pool isn't huge, but it is enough. We had the entire Arenas y Mar, top and bottom. We were greeted by maintenance and asked if we needed anything. Maintenance cleaned while we were there and kept the rooftop where the pool is clean. They even called a few times during our stay to make sure we didn't need anything. This home was cozy, well decorated, comfortable couches, and up-to-date appliances. We really enjoyed our stay. We had a very large group so we booked one villa next door at sunset as well. There was no issue with our group being split between the two spots. We would recommend this spot to a friend!

Only disclaimer: One twin bed is actually a cot. It wasn't too bad, but wasn't what we expected.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view and the pool
Liked least: the one twin bed that was a cot
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonnie_Mu...
Arlington, Virginia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“I Have Died and Gone to Heaven!”
Reviewed 23 December 2014 for a stay in August 2014
2
people found this review helpful

If I had to describe my dream vacation spot, Arenas y Mar would be it! Three bedrooms, modern kitchen, oceanfront, with a hot tub on the roof! What more could you want for a beach vacation with friends or family. My favorite part is the rooftop hot tub that gives the perfect view for Puerto Rico sunsets. In addition, the master bedroom has bay windows/doors that you can open and listen to the waves crashing at night.
I stayed in the Arenas y Mar with several well traveled friends and we all fell in love with it. It's my ideal vacation getaway spot. It's also close to great restaurants - some of the best in PR!
I highly recommend this villa. Its accommodation and location combines into one everything great about vacationing in Puerto Rico.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcfamily4...
Clearwater, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Magical - Accommodations, Location, Staff & Food - All Excellent”
Reviewed 23 December 2014 for a stay in December 2014
1
person found this review helpful

We had a awesome stay. You want to stay in the new buildings near the water, not the older buildings near the lobby. Having a balcony overlooking the water, sunsets and pool was perfect. Staff excellent.

How easy was it to book the property? How helpful were the directions to the property?
Overall condition of the property Bedding & mattresses
Liked best: Location Oceanfront Rooms, the Beauty of the entire resort.
Liked least: WiFi rarely worked
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia M
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Picture don't do justice, 60 th B-day, plenty of room for 10 on beautiful beach.”
Reviewed 27 May 2014 for a stay in March 2014
3
people found this review helpful

We had 6 adults and 4 grandchildren. Well stocked kitchen (bring spices), ,comfy beds, soft towels and plenty of space. We did all cooking in upstairs kitchen. Dishwasher and gas grill upstairs.The beach was clean and the water crystal clear. Great price for beachfront in friendly community. Home has typical issue but our concern were addressed immediately. Try (E. C Bakery) a few blocks away. Gotta start your day there. This place was magical and we are planning to come back again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: Perfect size home right on beach
Liked least: plumbing
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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