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Reviews (176)
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All reviewsholiday innfront deskfreshly baked cookiesinn expresssmall townroom was cleanthe rooms were nicefree breakfastovernight stayexcellent breakfastsmall refrigeratorlarge indoor poolnext morningbaconopened the doorski tripcheck in was easy
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Reviewed 1 June 2018

Our large room was comfortable with a small refrigerator (no freezer), very small microwave, and a one-cup coffee maker. A table and chairs were available for meals. There was a small sofa, but the lighting there was insufficient for reading and the TV was rather far. A floor or table lamp by the sofa would have been very helpful. Staff was friendly, and cookies were available at the front desk.

Stayed: September 2017
Thank AmericanKot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leha S, General Manager at GreenTree Inn & Suites Pinetop, responded to this reviewResponded 2 weeks ago

Dear Guest,
We appreciate you taking time to provide us with such detailed feedback about your stay. I am glad to hear that your overall experience was positive. I am disappointed to hear that our guest room didn't meet your satisfaction for sufficient lighting. Please note that your concerns have been passed on to the proper management. We look forward to seeing you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018

Very clean and neat facility, Very friendly staff...Makes for a nice stay. Wish I had realized that it had a swimming pool as I would have liked to use it....It looked very inviting. Parking was also very convenient to entrance.

Stayed: April 2018
Thank AMKennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leha S, General Manager at GreenTree Inn & Suites Pinetop, responded to this reviewResponded 2 weeks ago

Dear Guest,
Thank you for taking the time to review your stay with us. I am pleased to hear that our staff made your stay pleasant. I hope your next stay is just around the corner. Call us if there is anything we can help you with,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

This hotel was great. Staff very friendly and helpful. Large indoor pool. Hot tub was also a good size. The rooms were nice and everything was so clean. Right off the main road so the location was good too. Found out its changing to another brand unfortunately.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank UKVISIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leha S, General Manager at GreenTree Inn & Suites Pinetop, responded to this reviewResponded 5 April 2018

Dear Guest,
It is great to hear that you were happy with your stay with us. We love hearing when our guests are satisfied with their stay and look forward to having you come back anytime to stay with us. Yes we are changing brands to a Green Tree Inn & Suites that I think you will find will be the same hotel and same friendly staff, just a new name at the same great location in Pinetop. We are going to be getting some wonderful upgrades and a bistro will be added to the property at the end of the year so we hope to have you come back and stay with us.

Have a wonderful day!

Sincerely,
Leha Searcy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017

Just traveling thru AZ and looking for an overnight stay in a small town. HIE in Pinetop was a wonderful choice. Check-in was easy and the staff was friendly, helpful and eager to please. Our room was well laid out, comfortable and extra clean. The price was very reasonable for the quality of our accommodations.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank GAWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017

We love staying at Holiday Inn Express where the standards are always maintain. An excellent value in our opinion with very clean facilities, courteous personnel, comfortable beds and a free breakfast/newspaper...hey, what is there not to like. The personnel at this location were very engaging with conversation and we plan to return to this property on our next visit to Pinetop/Show Low area.
Excellent!

Stayed: September 2017
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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