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All reviews party holiday pambos pool party club called aqua club fresh towels party goers the main strip perfect location booked this hotel every morning amazing hotel pool bar club18 napa taxis cyprus
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Reviewed 15 September 2018 via mobile

The first moment they want from you 50€ deposit which is given back only at the end of your vacation and it was not highlighted in the hotels offer. Also they take your ID card which is again a new and very inconvenient thing to me. I cannot ask for a bigger cup for my coffee niether a little spoon...they are not ready to try to help you...the pools and the rooms are dirty and the fridge is just not working. We are very dissatisfied with the whole service and the most people working there. Never will come back neither will i advise anyone to come here.

Stayed: September 2018, travelled as a couple
2  Thank Climber815465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

By far the worst hotel i have ever stepped into, greeted by rude staff. Then to find out there was an issue with our room bookings which left both us couples sharing a room with broken beds and a bunk bed. There was dry blood on the bed sheets, the wardrobe was snapped and balanced against the bedroom wall leaving it unusable. There was no hot water and the bathroom was absolutely filthy.

Luckily we had the chance to pay for a room upgrade which we jumped at. Only to find we were placed directly above a DJ booth which is rented out to the locals for their after parties. 3am every morning until 8am the music was that loud it left guests crying for it to stop so they could try and sleep, only to be laughed at by hotel staff saying “its napa what do you expect”....

New rooms wernt cleaned properly , same bed sheets for the entire week. And the new shower did actually work providing that you sat on the floor with the hose due to the lack of water pressure.

After numerous complaints to staff and the absent manager we found guests queing up at reception trying to complain, change rooms and attempting to get the unsanitary living conditions resolved.

Avoid this hotel at all costs.

Stayed: September 2018, travelled as a couple
2  Thank ben1991957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018 via mobile

I am the parent of who’s boys just returned from this hotel.
The boys had read the reviews and were slightly worried. On there return they had really enjoyed there stay.
The staff were helpful.
No theft at all a deposit safe was 25 Euro’s. If you are sensible I can’t see there being any issues.
Location right next to the strip with everything you need locally.
You don’t stay here for a quiet location nor for luxuries.
The room was very spacious basic and clean.
A couple of there friends weren’t too happy with the room so were moved to another room. If you have high standards don’t stay in Ayia Napa it’s a party place!
There was an issue with air con but sorted and there was no extra charge for air con which some hotels do charge.

Stayed: September 2018, travelled with friends
Thank Paige96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018 via mobile

Came here on a clubbing holiday as a group of 12 people. The hotel was cheap and cheerful. The room was clean and tidy. We booked bed and breakfast, though next time i would book room only because you’ll never be up in time!

The staff are helpful and friendly and work really hard.

Perfect location as its steps away from the strip and small taxi journey to the beach.

We came on holiday concerned about the hotel because of many bad reviews; the hotel is no where near as bad as people say it is.

It is ideal for club 18-30 and i would stay there again.

Stayed: September 2018, travelled with friends
Thank tsmit1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

Do not stay at this hotel absolutely disgusting before I went I thought this hotel could not be this bad when I got there I could not believe what I was seeing the hotel rooms dirty no air con working safe broken dirty bed linen bags of rubbish hidden behind bed and uncomfortable bed lazy cleaners pool not clean and can not use the pool when you want because if there’s a pool party you have to pay £25 Do Not STAY

Stayed: September 2018, travelled with family
1  Thank paula5678910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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